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  • Report:  #1034599

Complaint Review: Qbate

Qbate Doesn't Pay

  • Reported By:
  • Submitted:
    Thu, July 12, 2001
  • Updated:
    Sun, January 20, 2002

I ordered a child's jacket featuring Thomas the Train as a Christmas present for my nephew. The jacket was nearly $50. I figured since I would get the entire amount back what the heck.

I filled out all the paperwork and mailed it in. I didn't hear anything for several months. I wasn't concerned since I had been warned that it would take quite some time for the rebate to be processed.

I finally contacted Qbate and was told I had made an error when filing therefore they weren't going to pay.

I was furious. They had plenty of time to return the paperwork to me so I could correct the error. They chose not to do anything and allow the due date to pass. I wrote and told them that I intended to tell everyone I knew that they were unfair and unethical.

A week later I received an email telling me that a supervisor had reviewed my rebate paperwork and was going to make an exception. It would be processed and I would receive payment.

Well, guess what? That's been months ago and I still haven't received my rebate.

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