Complaint Review: Qingdao Arison Hair Product Co. Ltd.

 I ordered a unit from this hair company on Ebay. They are better known on Aliexpress & Alibaba. The communication was decent before my purchase. I asked sa number of questions because I've had bad results from other Chinese merchants. Well, I'm thoroughly convinced that they are all bad!

I gave someone named Young my measurments & specs, because I didn't want any fitting issues.. I choose no straps or combs (combs seperate in case). I was infromed that they didn't have any without & that a small should fit. I was willing to wait for a custom but they didn't want to do one. So, I made sure before hand that if it didn't fit they would pay to ship it back.  They agreed.

They decided that were going to cut the straps off but changed their mind before shipping it. When I received the unit at first look it was very thin & had a lot (did I mention a lot) of beards. I tried it on anyway & it was a little big. So, I contacted Young to let them know. They offered to give a partial refund. I explained that I needed to send it back, it didn't fit properly. They wouldn't send me a return label & stopped repling to my messages.

I opened a dispute with Ebay. I explained that they agreed to pay the return shipping prior. They sided with them & disregarded that they lied. Once again these Chinese people that have monopolized the market are getting over on us & we're not supported by the US companies!!