Complaint Review: Qlink Wireless government cell phone program

After uploading numerous documents and forms of ID's, they finally approved me to receive a free phone and service. 

I received the cell phone and read the instructions to a 'T'. I used to work in the Cellular phone field before retiring a

few years ago. I already knew how to charge a new phone when you receive it, even tho I received nothing in the

way of instructions to do this. After a full charge for the first time, (approximately 8 hours), I powered the phone up. 

I attempted to set the phone up through settings with the routine adding accounts and etc... This took a very long time

as the phone was far too slow to perform. Then, I noticed the battery was 3 - 5% and it died. I charge it all night long and

the next day, it comes on for a couple minutes and dies.. The battery is completely shot, unuseable. 

Even if I had a new battery, the phone performs too slow to be useable anyway. After numerous attempts, I contacted QLink Wireless and explained the problems I was having and I was told to buy a new battrery or a new phone. 

I realized I had been scammed. So, I just put it away. I have been scammed so many times, I just throw the item in a 

drawer and move on. So tired of companies like this. It seems our entire nation has become the scam capital of the world. 

Is this what I served in the service and becamed disabled for, a nation of scams? 

Sincerely,

MK 

PS  Please forgive my spelling and grammar, The font on this message is far too small for me to see. thankyou