QLink Wireless Non existent customer service, defective products, adversely altered products, deceptive tracking practices. Dania Beach Florida
3 days after receiving this phone, I've wanted to send it back. To do so, I must obtain what they (QLink) refer to as a RMA (retun number). I've requested that number 4 x's without response. In fact, you cannot respond to this company for their automated phone service does not provide for either dispute resolution nor contact with a represenative. I read somewhere that if you stay on the tele line for 15 mins, you will, then, be directed to a surly, disenfranchised foreign rep that neither speaks or understands English to any great degree. I looked up the specs concerning the phone before it was sent to me. The phone I received has been adversly altered in many ways and none of them complementary to the phone's benefit. OK, it is a free phone and I'm not looking a gift horse in the mouth (although you really should), I just don't want it and wish to send it back and take up with a more reputable company. From what I've been reading, I am but one of many thousands (10x...100x...1000x???) who want action taken against this disreputable company
Rick