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  • Report:  #322144

Complaint Review: Quality Imports Of Fort Walton Beach

Quality Imports and car salesman Matt Jameson, lied and cheated us on our trade-in value Fort Walton Beach Florida

  • Reported By:
    crestview Florida
  • Submitted:
    Sat, March 29, 2008
  • Updated:
    Mon, August 11, 2008
  • Quality Imports Of Fort Walton Beach
    1006 N.Beal Parkway
    Fort Walton Beach, Florida
    U.S.A.
  • Phone:
    850-863-8382
  • Category:

My husband and I traded our 2002 Mustang convertible with 104,000 miles on the odometer. We were told by our salesman,Matt Jameson, that our car was worthless because of the high mileage. We were given $4000.00 trade in value,having to roll over $1500.00 on our balance.

We were also told the car would go straight to the car auction because Quality Imports could never sell it. The very next day we discovered our car being advertized on TV with "goscoutcars" for $12,900.00 listed at Quality Imports!

We also went online and found it with goscoutcars.com. it was definitely our car......as a small decal on the back windshield was left on it. I emailed them with our horrified disgust and wanted a response.......which we never recieved!

I would love to confront them face to face for an explanation, but my husband said no! I feel compelled to place signs on both of our vehicles telling what scam artist Quality Imports really are. I have found out the hard way that what they say about car salesman is really true!

We feel cheated, lied to and over-all mad at ourselves for being soooo duped by these scammers! Buyer beware!

Linda carter
crestview, Florida
U.S.A.

4 Updates & Rebuttals


Tom Hug

Fort Walton Beach,
Florida,
U.S.A.

You didn't get scammed

#5Consumer Comment

Mon, August 11, 2008

Heck, your lucky you even got that! I wouldn't give 4grand for a 2002 mustang with a 100,000+ miles on it. Welcome to the market, hot rods, suv's and trucks dont bring squat at the auction. If you went to trade it in now you will probally get 2500.00.


Tom Hug

Fort Walton Beach,
Florida,
U.S.A.

You didn't get scammed

#5Consumer Comment

Mon, August 11, 2008

Heck, your lucky you even got that! I wouldn't give 4grand for a 2002 mustang with a 100,000+ miles on it. Welcome to the market, hot rods, suv's and trucks dont bring squat at the auction. If you went to trade it in now you will probally get 2500.00.


Tom Hug

Fort Walton Beach,
Florida,
U.S.A.

You didn't get scammed

#5Consumer Comment

Mon, August 11, 2008

Heck, your lucky you even got that! I wouldn't give 4grand for a 2002 mustang with a 100,000+ miles on it. Welcome to the market, hot rods, suv's and trucks dont bring squat at the auction. If you went to trade it in now you will probally get 2500.00.


Kay

Niceville,
Florida,
U.S.A.

Not really what it seems

#5UPDATE Employee

Mon, April 21, 2008

Quality Imports didn't rip you off. The ACV (actual cash value) of your vehicle as listed by Manheim (the most reputable national database for used car values used by dealerships) is as follows:

Auction Averages

Above Average Below
Auction $6,425 $5,275 $4,125

Most dealerships use an number between "below" and "average" to appraise used cars. So, you got pretty close to what your car is actually worth. Don't forget, when a dealership acquires a new peice of inventory, they have to send it through service (called a UCI) and that costs money. They have to insure the vehicle and that costs money. They have to fix any blemishes and that costs money. They have to make any needed repairs and that costs money. And they have to have the car detailed and that costs money, too).And if your car had any damage, old tires, etc, that knocks down the value accordingly. Once you relinquished ownership of the trade, it doesn't matter what the dealership profits from your old car: that's just business. And the salesman you blasted is not the one responsible for appraising your vehicle: that's for the GSM or used car manager. And in this case, you got a pretty realistic value. And when the salesman mentioned that your trade would go to auction, he was probably speaking sincerely (most banks except Eglin FCU will not finance a vehicle over 5 years or 100,000 miles. In this case, your trade exceeded both!). All in all, you probably got a pretty fair deal. They may have kept your car for a week or two to see if they could find a "cash buyer" for your car. If they couldn't, then they certainly sent your car to auction like the salesman said.

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