Complaint Review: Quality Subscriptions Inc.

Jennifer D. came to my door and said her parents live in my community. She was on a volleyball team, but not in college.

She was raising money for her volleyball team so that they could take a trip to Hawaii. She was very bubbly and vivacious. She asked for $96. I said I could not do that. So, she reluctantly said I could make it $48.

In return for the $48, my grandson in Virginia would receive a catalog from which he could order free books.

Later, after my check had been cashed, I began asking my daughter if she had received the catalog -- of course, she had not. I then began looking at my receipt. Jennifer had written "TX" in state box for my grandson; it should have been "VA". She had the correct address and zip code.

I have called Quality Subscriptions, Inc. several times and always the person I need to talk to is not available; I have left two messages, but have not received a call back. Their voice mail message indicates if I am calling about a subscription, please allow 90 -- 120 days for processing. Of course, this is not a subscription.

Elizabeth
Frisco, Texas
U.S.A.