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  • Report:  #1448631

Complaint Review: qualitypoolequipment.com

qualitypoolequipment.com Craig Tom Ordered a MFG refurbished pool heater, got a used defective one and no answer any more Costa Mesa California

  • Reported By:
    Mike — Hacienda Heights United States
  • Submitted:
    Sat, June 23, 2018
  • Updated:
    Sat, June 23, 2018

I contacted Tom to purchase a Pentair Mastertemp heater. He said they are " Completely remanufactured for maximum efficiency, long service life as well as performance" and it has a $350.00 rebate and 2year warranty.   June 2nd Tom? delivered the pool heater. I hooked it up and it started smoking from a bad gasket seal. He replied to my text and said he would be out to fix it. He didnt show. He then said he was in the hospital. I gave him another week. Now its been 20days and he will no longer answer or return texts. 

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