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  • Report:  #3335

Complaint Review: James L. Joslin

Quantex Computers will not repair laptop

  • Reported By:
    Alameda CA
  • Submitted:
    Wed, September 13, 2000
  • Updated:
    Wed, September 13, 2000
  • James L. Joslin
    1311 Webster, E213
    Alameda, California
    U.S.A.
  • Phone:
    (510) 522-6395
  • Category:

I bought a Quantex laptop in July 2000. In late August 2000, four
keys on the keyboard stopped functioning. I cannot use the keyboard
without repairs.
I have been unable to contact Quantex by telephone or e-mail.
Quantex has not answered any of the many telephone numbers in their
owners manual or listed on the internet page. They have not
responded to any of my frequent e-mail requests for help.

I have a log of my efforts to contact the company.

The laptop appears to be poor quality and the 2-year warranty
apparently is worthless.

Based on my experience, I cannot recommend this company to anyone. I
would avoid all products and services offered by this company.

More specific information is available on request.

James L. Joslin
1311 Webster St., E213
Alameda, California 94501
(510) 522-6395
joslin1@gte.net

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