Complaint Review: Quantum North America

I ordered the Slim Down Express from Quantum North America and returned it after it did not work for my refund. It's now coming up on two years since I returned their products and I still have not received a credit for either the Slim Down Package or the bottle of Slim Down Express vitamins that I returned. They got their products back, but did not get my money refunded.

Their 1-800-307-9094 phone number to customer service was disconnected, their 602) 438-2639 help fax number was disconnected, and their 602) 414-5000 direct was disconnected.

Their company owes me a refund of $19.99 for the Slim Down Express Vitamins that I returned via certified mail, return receipt requested on July 13, 2000 and received by Maria Andrade of their company on July 8, 2001. Their company also owes me a refund of $69.96 for the Slim Down package that I returned to them via certified mail on August 1, 2000, received by them on August 6, 2001.

What do I need to do to get a refund from this company or at least a response from them? This has been going on since July and August of 2000!

Wendy
Everett, Wisconsin