Complaint Review: Queens Auto Sales

My wife and I have made several attempts in trying to get the paperwork that we signed in regards to the "ARC" warranty and copies of all other paper work that was signed on 06/13/14. We have yet to get it in the "mail" as they claimed that they sent. We have spoken to someone named Jay then to Roland Edmunds and to Christian all of whom have assumed the manager title when fitted. We were in a small fender bender and told them that so they need to send the paperwork ---- we have never received it. The license plate that we received at the dealership also has tickets on it before the purchase date of 06/13/14. We have called and called and asked them to rectify the tickets that were on the plate dated 06/03/14 & 06/07/14 totalling $105.00 which still as yet to be dealt with. We are tired of the run around with whatever scam they are running over there because they are keeping the paperwork hostage and cant get the car fixed as they still have it 3 months later. By the way we have yet to get the Title of the vehicle. Run Run Far Away