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  • Report:  #508152

Complaint Review: Quick Auto Transport

Quick Auto Transport lie, cheat, steal, double cross, hold for ransom Springfield, Virginia

  • Reported By:
    Steve — fenton Missouri USA
  • Submitted:
    Mon, October 12, 2009
  • Updated:
    Mon, October 12, 2009
  • Quick Auto Transport
    www.quickautotransport.com
    Springfield, Virginia
    United States of America
  • Phone:
    800 435 91
  • Category:

Problems with Quick Auto Transport
 
You should know about the deceptive business practices of Quick Auto Transport.   http://www.quickautotransport.com/
 
6313 Wayles St.
Springfield, VA
22150
 
They quote $250, charge $300, and upon arrival demand another $150 since they have your car in their control.
 
Here is the history of my experience.     
On September 14, I used Google to search for auto transporters.   I selected several and received quotes.   The quote from QAT was $250 and said a representative would call.
             
Jonathan Howell called me on 9/16, 2:27 pm.   We discussed the detail and at that time he told me the price to move my pick up truck to Georgia was $300, not $250.   I agreed to that price.
 
On Sept 21 we spoke and I told him to proceed.   I gave him permission to electronically withdraw $150 from my checking account as partial payment.
 
My email Sep 21, 2009 at 3:52 PM ,
            John, Please deliver the truck to
             Ocilla, GA   31774
             I will give the title to your driver Friday the 25th to deliver to the new owner.   When the truck arrives, he will pay $150.   What is the best way to do that?   Cash, personal check, credit card or cashiers check?
            How long will it be in transit?
            Please confirm receipt of this email.
            Thanks, Steve  
On Sept 21 2:56 pm John wrote an email in reply to my confirmation:
            From: Quick Auto Transport [quickautotransport1@gmail.com]
            Everything is on schedual and cash on delivery is best way to pay for delivery
 
Truck was picked up Saturday 10/3 and delivered on Tuesday 10/6.   At the delivery point the driver demanded $300.
 
John has not returned my calls but did reply to an email.
 
Re: Auto Transport Estimate
Wednesday, October 7, 2009 11:08 AM
From: This sender is "Quick Auto Transport" quickautotransport1@gmail.com
To: "steven"
The quote I gave you was for your transport price.   When I sent you the invoice you understood that I told you that your deposit was accepted and processed.   Therefore the remaining balance due to the driver will be sent to your email.   Sorry for the misunderstanding.
 
THERE WAS NO MISUNDERSTANDING.  John did not send an invoice or get my agreement to another $150 , so I replied:
Re: Auto Transport Estimate
Wednesday, October 7, 2009 5:08 PM
From: "steven"
To: "Quick Auto Transport" quickautotransport1@gmail.com
John, I never received an invoice.   What I have is our agreement that I would give you $150 and your driver would get $150 upon delivery.   That was our deal.  
 
My transport price that we agreed upon was $300.   The only other number in our conversations was $250.   There was never any mention of any additional.
 
It is not an acceptable business practice to quote $250, charge $300 and then demand $450.  

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