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  • Report:  #1520112

Complaint Review: Quickbooks

Quickbooks Intuit, Quickbooks Online Rapidly increasing rates. 100% increase in 2021. Followed by another 15% increase in 2022.

  • Reported By:
    Mike C — CHESAPEAKE United States
  • Submitted:
    Fri, July 29, 2022
  • Updated:
    Fri, July 29, 2022

QuickBooks seems to be doing something that you rarely ever see business. They are literally jacking their prices up year over year over year at an insanely fast pace. The problem is, all of our accounting is done through the software, and it would literally be an administrative nightmare for us to just cancel it. So we almost are in handcuffs and are held hostage when it comes to paying these increases. Here’s what our increase looks like.

Sept 2020 $137.95

Sept 2021 $270.00 (102% increase)

Sept 2022 $320.00 (15.6% increase)

Apparently this so they can “reinvest in their ecosystem products”. My accounts online, so I’m not exactly sure how substantially increasing my rate is helping them achieve this goal, and if it’s for other products exactly why I’m supposed to be paying for them.

In general, I do not believe a 15% increase is a rip off. But it does seem to be rather unfair when it’s followed by 102% increase the previous year. And to make matters worse, I’m not getting anything from these increases. My product is not getting better, and I’m not getting greater service. I’m literally just getting hit with larger bills.

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