Complaint Review: Quicken Loans

As a Veteran I was looking to lower my Mortgage interest rate and Quicken Loans told me 3.25 was the best and a no Brainer. My Credit score is in the Seven Hundreds and wife in eight hundreds. So i continued to send them my info. in about two days per fax and was set in about a week. They told me the VA wanted my Well Water checked and I did so. It came back with no ecoli but coliform was present and they said get it retested and repaired. The Doctor who tested it said it was ok. But I bleached my well and had it retested and its now 0 0 on both sides. Anyone who has a well knows they have to bleach their well every year and may be two. I was told that I would have the same operator all the time and that changed on the next day. Then someone else and then someone else. I also noticed each day I checked in they would have that their sleeves are rolled up and working on my morgage and they were not. One day they said they were working on updating my Insurance and that was a lie too. That had been done and faxed to them two days prior for my insurance man called me. They lie and deceive you trying to keep you strung along till their underwriters decide to work on your case. I asked for the proof the Veterans admin. was holding my loan up and they refused to give it. So it wasnt the Veterans it was quicken Loans holding me up. I told them that if I had bad water do you think I would live here or even been able to buy this house as a Veteran. They are not very intellegent. Even the Doctor who did my water said no further testing required but said it would help to bleech well over night as I did. I knew what to do I just hadnt .So if your looking for loans or to refinance make sure you do your home work because this company in my opinion is a scam and I hope they havent damaged my Credit score . Do not give them money up front. I asked for my apprasial and she told me to get it off the internet. By law I am intitled to a copy from the firm I paid four Hundred dollars to. WATCH OUT ! USMC Veteran 1970