Complaint Review: Quicken Loans

Like all of the other unfortunate people on this site, I too was taken advantage of by Quicken Loans. My story is a little different however. My appraisal came back with more than enough value for my loan. Part of the appraisal was to get one of my outbuildings treated for termites ($700.00). Before spending that additional money I verified with the Quicken Loan Specialist both by phone and in writing that everything was good with my loan and I was assured it was. I had the treatment done, and get this, the very next day I was told my loan was denied because the Quicken Underwriter did not agree with the Appraisers assessment of my home. The Appraiser by the way was not one I picked. Quicken worked with the VA and the VA assigned the appraiser; and they tend to be a lot stricter than most. So in the end, Quicken admitted I was misled however refused to refund any part of what I spent (Earnest Deposit or Treatment totaling over $1,100.00). I went to another local lender and got my loan with no problems. If you are fortunate enough to be reading this message before you work with Quicken. Dont just walk, run the other direction of Quicken Loans.