Complaint Review: Quicken Loans

As a verteran I am thoroughly disgusted with Quicken, bait and switch, broken promises, overall careless attitude. Perhaps some are fortunate, imagine the deal they might have gotten from an honest lender.....
And as for JD Powers, given repeated attempts to let them know what I thought, good luck, I conclude they only weigh positive feedback for their "clients", shame on them. Subsequently any time I see the JDP endorsement my business is conclude by cancellation or a delete key.