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Quicken Loans ripoff By Phone Unethical practice Livonia Illinois
Mo Hijazi called on the phone and I declined to make a loan through Quicken Loans. Today I received a letter saying my income didn't qualify for a loan. I never gave him any personal information and refused to have a loan I didn't need.
So where did he get the information to disqualify me?
Eunice
Green Valley, Arizona
U.S.A.
1 Updates & Rebuttals
Client Relations
Livonia,Michigan,
U.S.A.
Client Relations
#2UPDATE Employee
Wed, August 16, 2006
This posting is from the Quicken Loans Client Relations Team
We spoke with the author of this post in August 2006 and we believe that we have adequately addressed her concerns.
Due to privacy reasons, we are unable to elaborate further, however if you are reading this post and you require assistance with your loan please call 1 800 863 4332 or email at help@quickenloans.com.
We'd appreciate the opportunity to discuss your situation. Our goal is for every client to have an outstanding experience with Quicken Loans which is why 94% of our clients say they would refer us to friends and family. We look forward to hearing from the author at her earliest convenience.