Complaint Review: Quicken Loans

What do these three have in common ?
Why does Granholm has a state that can barley stay in bussiness ?
Who says Kilpatrick throws a hell of a party at the Mansion ?
Why did Gilbert says bussiness is good with no layoffs ?
Is there a pattern here?
No wonder noone recieved unemployment- Does Danny has enogh money to pay off the right people ?
The news does a article that the writer knows is false ?
With the above questions unanswered is it possiable that money shuts up certain people ?
My answer is that SHEEP Stay Together !

Hi all,

Sorry i have not posted in awhile I have been pretty busy but i decided to come and check out the posts and see who was saying what.

First of all i just want to apologize to R for the abuse he feels he gets for his defense of Quicken Loans. It is not R's fault, i mean he feels the way he feels and we cant change his mind. I would never try to change your mind R. but i would like for you to just consider this for me.

The folks that respond to your posts with such venom are folks that feel they have be treated badly or wrongly by the very company you so vehemently defend. Understand this, non of these folks blame Quicken Loans because they failed. They blame Quicken Loans because they were set up for failure by that very company. The company that we all put blood sweat and tears into to make careers. Now this of course was not to make Quicken Loans rich, but it was to make ourselves successful. This is the bill of goods that was sold to us from day one.

Now R, if you did not work at Quicken from July 2007 to present then you would not know what was going on and have no frame of reference to respond to the things that have taken place since you left my friend. I can tell you what happened to myself and many others. But that is all i can do, you can choose to believe it or not. Employees were getting written up at an astronmical rate, and those employees were put on what is called Aged Leads. These leads were 6 months to 2 years old. These leads had been hard closed, deposits not returned and bridges burned. Now honestly how man loans do you think a person could convert on these type of leads. Mind you we were no longer given any fresh leads just Aged Leads.

Now when i asked my director, divisional vice president and even an HR rep how many of these leads needed to be converted or what the conversion percentage was required to be put on fresh leads again. Do you know what answer i got from all three of them? "I DONT KNOW" how can a production based business not have quotas or goals set? I dont know, but going forward. After a few weeks of folks complaining and wondering what the hell was going to happen to them the Quicken Spin Doctors decided to rename the Aged Leads to targeted timing leads. what a joke!

Sounds to me like alot of us have a reason to be upset, i feel like i was set up with countless other to fail so that we could be fired for lack of production and not paid unemployment. What do you think?

So whether it is right or wrong that folks respond to your pro Quicken posts with such Venom i think that you can understand. I am sure if you were treated that way you may have some things to say about it too.

And seriously, if you are Dan Gilbert or Jay Farner i just dont know how you can live with yourself. I mean the huge numbers of people that you and your company's practices have impacted in such a negative way, it is just not how decent people treat their fellow man. I think its great that your millionaires and billionaires and so forth but at some point you should have some common decency to the people busting their balls to get you to where you are today. The only thing i can say to you folks is this. KARMA is a B-tch.

Oh, and there is one other point that i wanted to touch on for R. I can definitively tell you without a shadow of a doubt that sexual harrasment is rampant.

FACT A DIVISIONAL VICE PRESIDENT WAS CAUGHT IN THE ACT OF RECEIVING ORAL SEX FROM ONE OF HIS DIRECT FEMALE EMPLOYEES. His entire division was disbanded after he was fired. (there was a meeting regarding his discharge)

FACT Another Divisional Vice President was suspended after he was tape recorded threatening to kick one of his employees a*s. (We were told we could no longer bring cell phones to meeting after that because they feared folks would be recording the meeting which contained pretty much nothing but threats of being fired and intimidation to work longer hours and more days.)

FACT There were Drug Deals in the parking lots on a daily basis. Employees selling to employees. I can say this because i saw it.

FACT Directors thowing staplers, erasers, pens at employess. Directors puching, kicking intimidating employees. Director verbally assaulting and insulting emplyees. I know this happened i seen it happen multiple times a day by multiple directors.

So those are the facts i know and they are documented. So let me asked this question R. If you came to work 6-7 days a week 14-16 hours a day and had all of these things going on and getting treated the way we did. HOW WOULD YOU FEEL ABOUT THAT? I think you would be pretty emotional about it, just like all of us are. You can do a lot of things to a person, but when you corner most folks as Quicken has with the bulk of there former employees those people are gonna come out swinging. That my friend is why you get the abuse you get on these posts. People are just very passionate and emotional about how things turned so sour so fast at the Q.



cheerio ladies and gents ta ta

It's obvious that 'R' is Jay or Dan. However that is good because I believe that these two guys are really good people. Hey if they are spending their time reading these postings it means that they care. I think that the company just got too big for them and as human beings they have to rely on so many other people to run the actual day to day operations of the corporation.

Or I might be totally off base and these two guys only care about themselves and how they can maximize the leverage that they can implement on a mortgage banker.

Either way I have no idea and I guess within my lifetime i will never no.

This is what I do no, when the overtime lawsuit comes to a head you will read an article in the Detroit News that will go something like this.

"Even though we do not agree with the overtime lawsuit initiated by a few disgruntled employees. The ongoing litigation and expense is not a justifiable expense. Our goals are still committed to growing Quicken Loans and making this company as fiscally strong as possible. Not just for our employees but also for the fianancial strength for the state of Michigan. We still continue to grow and with our continued leadership within the mortgage arena, we decided to settle this suit and put it behind us." We are sorry that these former employees feel that embattered against us, however we continue to wish them the best in their future endeavors".

Anyone who is disputing overtime must be Danny. Come on, for anyone to believe that R is a Teacher who used to work at Quicken? He's been posting on here for over a year - I've look at all the old postings - see for yourself - he's always defended the scum bags of upper management. He's even works for the VP who dislikes people for the color of their skin and still takes up for them. Don't play into him, he's trying to play us. R needs to go back to teaching as oppose to writing loans at Quicken, according to him he makes more teaching kids then working at the Q.

R
Your post does not make sense. What point are you trying to get across?

If you are trying to reason with us, let me take this one step further. Why should Quicken Loans receive tax breaks and training grants from a cash strapped state?

Please answer my question. If I can't receive overtime than why should you receive millions of dollars in government money to increase your net worth?

Is it because there are certain laws that allow you too? If that is the case than the Fair Labor Laws allow us to obtain overtime compensation.

Your reasoning does not make sense. And as an ex-employee why do you care if we receive overtime compensation? Don't you have better more compelling issues to worry about?

The folks in the lawsuit seem to want it both ways when you're really not entitled to either.

If you are pure commission, you're never entitled to overtime.

I also can't think of a single salaried job that pays overtime. That's the very definition of being salaried as opposed to being paid at an hourly rate. Even Mirriam Webster defines salary as "fixed compensation paid regularly for services".

Now you get a job that contains both salary and commission and you want something that either on their own wouldn't provide?

As for 40 hours versus non 40 hours, have any of you truly tried looking for entry level sales anywhere else outside of Quicken? Sure you don't have to work 40 hours plus in the first couple years, if you know the right people and how to get your business up and running quickly. (Which, incidentally, is what I had going for me when I started, so maybe I didn't run into some of the struggles many of you have voiced.) Otherwise you're going to be in the office more often than not in the short run, which is all anyone who posts on this site seemed to be at Quicken for, anyways, the short run.

R

Here is an article from 7 years ago outlining the training grant that Quicken Loans got from the taxpayers from the State of Michigan, my taxdollars at work. If you read the article the owners of "Quicken Loans", basically blackmailed the state into giving them this money or else they would have left the state for greener pastures.


Why does quicken loans need an incentive package? Where did that money go to? Why does Quicken Loans deny unemployment claims to fired employees. Why does Quicken Loans think they are immune to "Federal Labor Laws"? Why are their Federal Labor Laws? so hardworking individuals are not taken advantage of at the workplace.

The owners of Quicken are not stupid. they know that Michigan has the highest unemployment rate in the country. They know they can take advantage of their workers unless someone comes out publically through a class action lawsuit and states otherwise. Quicken Loans has no problem taking from people. They just have a problem when it comes to properly compensating their employees.

Please, spare me your defense of the company, however this is a public forum so you have every right to say how great you think this company is.

And I think we will receive our settlements from the lawsuits. We do deserve it.





MEDC Incentive Package Helps Quicken Loans Expand in Livonia; 928 New Jobs For Michigan Workers
Business Wire, Dec 19, 2000 Business Editors

LANSING, Mich.--(BUSINESS WIRE)--Dec. 19, 2000

Quicken Loans, Inc. will expand in Livonia thanks to a Michigan Economic Development Corporation (MEDC) incentive package. The MEDC helped win the project by making a competitive business case, against Virginia, for the company to expand in Michigan with a Single Business Tax credit and job training assistance.

Quicken Loans selected Livonia over Fredericksburg, Virginia, for its customer web center expansion. It is estimated that this expansion will create 928 new jobs, 515 directly by the company, for Michigan workers.

"Intuit Inc., Quicken Loan's parent company, currently has a presence in both Michigan and Virginia. Without the MEDC incentive package, the company and its hundreds of good paying jobs would have left the state," said Doug Rothwell, chairman of the Michigan Economic Growth Authority (MEGA) board. "Instead, Quicken Loans will stay in Michigan and double its Michigan employment numbers over the next three years."

The company plans to make significant investments in the expanded web center facility, located on Victor Parkway in Livonia, including building, computer hardware and equipment costs. The expansion is expected to begin in January 2001.

"The City of Livonia appreciates the leadership provided by MEDC President & CEO Doug Rothwell and the MEGA Board for ensuring that Quicken Loans' growth takes place in Michigan," stated Livonia's Economic Development Director Jeff Bryant. "The competition among states for e-commerce and high-tech jobs is tremendous, so we are thrilled that Quicken will continue to grow in Livonia."

Advertisement
Of the new jobs, 413 spin-off jobs will be created from increased spending by people who receive income from the jobs at Quicken Loans, according to an economic analysis completed by the University of Michigan.

A key feature of the MEDC incentive package is a MEGA tax credit, approved today by the MEGA board, worth an estimated $6.1 million over the next seven years. The MEGA program, which is administered by the MEDC, is used to promote high quality economic growth, job creation and retention in Michigan.

In addition, the incentive package includes an Economic Development Job Training grant valued at up to $515,000 to train 515 new workers at Quicken Loans.

This project will provide more than $21.3 million in revenue to the state over the life of the agreement, resulting in a net positive gain for the state of more than $15.1 million, after the MEGA credit. The project is expected to generate more than $266 million in personal income during that time.

"Quicken Loans has become the nation's leading online mortgage lender and the largest Silicon Valley presence in Michigan," said CEO Daniel Gilbert. "This credit will help us continue to expand our operations and at the same time help generate economic growth and new jobs for the state. We are creating hundreds of positions in all areas of the company, including operations, sales and information technology. These are great paying jobs that include Silicon Valley stock options for people right here in Michigan."

Quicken Loans, a provider of direct-to-consumer home loans on the Internet and through traditional branches, offers mortgages in all 50 states and provides a wide variety of home financing options including conventional, sub-prime, home equity, government and jumbo loans. A wholly owned subsidiary of Intuit Inc., Quicken Loans currently has more than 500 employees.

The Michigan Economic Development Corporation, a partnership between the state and local communities, promotes smart economic growth by developing strategies and providing services to create and retain good jobs and a high quality of life. For more information on the Michigan Economic Development Corporation's initiatives and programs, visit the website at www.michigan.org.


Quicken Loans, Inc.
MEGA Analysis
Summary Estimated
(All estimates in 2000 dollars)

TOTAL JOBS CREATED 928
Direct 515
Indirect 413

NET POSITIVE STATE REVENUE IMPACT $ 15,171,000
Revenue Foregone $ 6,140,000
Revenue Gain $ 21,311,000
Average Wage $ 1,117/week
Personal Income Generated Over
Life of MEGA Agreement $ 266,388,000
COPYRIGHT 2000 Business Wire
COPYRIGHT 2000 Gale Group


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I can see this R person does not know anything. Honey, you need to do your homework and get your facts straight. I usually don't post anything on this website. I just read and laugh but I just had to get some truth out there.

First of all, I have been in sales for too many years to count. You are wrong. Most sales positions do not require more then 40 hours per week. If you have a lot of experience and you are a great sales person you can get a wonderful sales job working just 40 hours per week sometimes even less.

Second, According to the overtime laws, our job description at Quicken is one in which overtime is supposed to be paid. Due to the fact that we were inside sales and received a base salary, overtime has to be paid after 40 hours. It does not matter if you don't want it or if you sign something that says you will not get it. According to the law, the company has to pay the overtime if the job description is the type that requires overtime NO MATTER WHAT!!!! I did a lot of research before signing up for this lawsuit and I recommend that everyone else does the same. Do the research. Be informed!!!!

Cavs buyer downplays 1981 gambling arrest

Dan Gilbert watches the Cleveland Cavaliers Detroit Pistons game in Auburn Hills, Mich., Thursday, Dec. 16, 2004. Dan Gilbert has reached agreement with owner Gordon Gund to buy the Cleveland Cavaliers it was reported Monday, Jan. 3, 2005.
----------------------

The Detroit businessman buying the Cleveland Cavaliers said Tuesday he doesn't think a gambling-related arrest when he was in college will affect the deal.

Dan Gilbert was arrested in 1981 while a student at Michigan State. He was fined, given probation and ordered to do 100 hours of community service but he has no permanent criminal record since the charges were dismissed.

Gilbert said the gambling involved a football pool that he likened to a weekly poker game. According to a story in the Lansing State Journal, Gilbert was arrested with three other students on charges of operating a bookmaking ring at the school that handled $114,000.

Gilbert said dollar amounts listed in media reports have been exaggerated.

"If this is relevant to the purchase of an NBA basketball team, maybe you guys can answer that," Gilbert said. "If I was concerned, I wouldn't have gone through this process. No, I am not concerned."

Gilbert, founder of the nation's largest online mortgage company, agreed to buy the Cavaliers for $375 million from Gordon Gund.

The deal is pending approval from the NBA, which said Monday it was just beginning to review Gilbert's application.

Gilbert, chairman of Quicken Loans Inc., a $12 billion Web-based mortgage lender based near Detroit, said he told the league about his arrest. He also said he has been personally investigated by nearly all 50 states as an officer of a mortgage lending institution.

Gilbert said he was disappointed so much attention has been focused on the gambling incident that occurred when he was a 19-year-old college student.

According to a Jan. 6, 1982, story in The State News, Michigan State's student newspaper, police said the ring began as a social event among eight to 12 friends, but quickly grew.

The State News reported at the time that bets typically ranged from $20-$50, some wagers were as much as $200, and one customer was more than $1,000 in debt.

Police said that's what brought the ring down. A frightened student went to police, who set up an undercover officer to pose as the student's father and arrange a meeting to pay the debt. The officer was shown the operation's books, and arrests followed soon afterward, catching the college students by surprise.

"To use today's phrasing, it was shock and awe on their part that this was happening to them, that a police officer was there," said Kim Warren Eddie, former chief assistant prosecutor for Ingham County.

Eddie said he doesn't remember the names of the students involved.

Jeff Patzer, an assistant prosecutor at the time, told The State News in 1982: "I think we scared the bejabbers out of them."

Gilbert said he didn't want to go through a trial and that's why he chose to deal with the events the way he did, disposing of it in 60-90 days.

Gilbert said he would not discuss the episode after Tuesday's teleconference and was focused on the Cavaliers. "I believe in the city of Cleveland," he said. "I believe we can do great things together."

Source: Agencies/Chinadaily

I hired in back in February of '06. Five months in puts us in the middle of summer of '06. Most of the relatively minimal press coverage that even mentioned the overtime lawsuit in the Free Press happened well after I hired in.

If you also notice, I specifically posted leaving in August of '07. Yes, I saw a lot of the panic that happened during the big market swing. Yes, I saw a lot of my co-workers go on the letter pretty quickly. I also saw one of my friends who went through training with me force Quicken's hand by refusing to sign said letter.

It's a sales job, people, pure and simple. People are going to come and go as the market twists and turns. There is going to be pressure to perform, no matter how tight the market gets.

I challenge you to find a sales position where initial expectations don't include a sixty to seventy hour work week for your first two years; every single sales interview I had after Quicken didn't hide this fact. Worse, they didn't even offer salary at all, let alone overtime. Pay for play, pure and simple.

Of all the people so negative on Quicken who post so often on this site, are you so naive as to not realize this is what sales is? Overtime? In a largely commission-based occupation? That we even received a base salary to begin with was why I hired into Quicken to begin with. Go work for a brokerage firm, mortgage or non-mortgage, and see what happens when you have to pay for your liscencing out of pocket, and what happens when you have to take a draw against a loan provided by your employer rather than actually get paid on a rough month.

I don't defend Quicken because I think it is anything special. I left the company voluntarily; I would have stayed if I thought it the perfect place to work for the next twenty years of my life. I defend Quicken, however, because I think a lot of you give the place a bad name out of bitter spite.

How horrible was it to work for a company that guaranteed you $24k and a benefits package that isn't even topped by federal employee standards, eh? Find me a large-scale, commission-based job that even offers to pay almost all of your medical, dental, and vision insurance. Good luck with that.

I haven't attacked any of you specifically, yet you sling mud at me because I contradict you. Grow up, move on, and good luck on the overtime. I don't think you'll get it, and I don't think you deserve it.

The plaintiffs in the E-Loan class action are NOT getting $50000.

The lead plaintiff is getting an extra $20,000 and 42 plaintiffs are getting an extra $1,000 in addition to the settlement payment of about $20,000. All other plaintiffs are getting the settlement amount of about $20,000. The settlement was approved and ordered by the court on May 30, 2007.

Excerpts from the order:

The Court finds and determines that the Service Award of $20,000 to Plaintiff Behzad Mousai and Tolling Awards of $1,000 to each of the forty-two (42) class members who timely filed Consent to Join Forms prior to settlement in addition to their individual pro rata Settlement Awards is fair and reasonable, and gives final approval to and orders payment to these individuals.

The Court finds and determines that $3,425,000.00, in reasonable attorneys' fees, costs and expenses should be paid to Class Counsel for all the work done in this matter, and gives final approval to and orders that payment for those amounts to be made to Class Counsel from the $13,600,000 Maximum Settlement Amount, in accordance with the terms of the Settlement Agreement.

The Court finds and determines that payment of $43,388.75 from the $13,600,000
Maximum Settlement Amount to be paid to Rosenthal & Company for the claims administration costs is fair and reasonable and gives final approval to and orders the payment be made in accordance with the terms of the Settlement.

R

The overtime lawsuit was in the Detroit News. 3000 mortgage bankers received two overnight packages from the law firm highlighting the complaint against Quicken Loans.

And Bill Emerson's talk to all the bankers was nothing but intimidation and threats. Who is he to tell us to throw away the overnight package and that the lawsuit is only from a few bankers that could not cut it at your company. 1000 current and former bankers have signed up for this suit. Eloans had to pay 550 bankers $50,000 apiece for their violation of the overtime laws.

If your truly that ignorant about not knowing about the lawsuit then what else can I say? Except sign up and get some money.

I thank God that you are not teaching my kids. If you are so naive as to not realize a dishonest, immoral company when it stares you in the face, then how can you teach children to do anything?

Maybe you got out before all hell broke loose at Slick Loans. But how can you justify a company putting 50-60% of the company on letter (which most never heard of before July, contrary to lie told to newspaper by Emerson), cut staff at least in half and deny everyone unemployment? That is the biggest travesty. If they would just do what other legitimate companies have done during the mortgage crisis, admit they have to cut staff, lay them off, let them get unemployment and have a chance to resume their lives and receive the unemployment that we all pay into, then I could respect that. But this crap company forces employees to work 12-14 hour days knowing they will be fired soon. Make sure they get every ounce of sweat from these folks, no chance to find a job with a real company. Then after fired or taken to the braking point where most of us quit, unemployment is fought by Gilbert's lawyers.

I hope that you are not teaching business classes or ethics classes. Because if you defend this company, you know nothing about either!

Is your math off? I worked there for almost two years. 19 months, to be specific.

I first leanred about the lawsuit about five months into my time at Quicken. I had never heard about the lawsuit until it was brought up to me in a meeting with Bill Emerson that was held for the entirety of the 3rd floor in Livonia. And, truthfully, had that meeting never taken place, I never would have heard about the website; there is virtually zero publicity about what some of you are suing about unless you go out of your way to specifically seek out such information.

Also, can you do anything but smear individual posters? Post time means nothing on this website; it regularly takes this site 12-24 hours to put a post up on its site.

R

How can you say that you did not know about the overtime lawsuit? As a mortgage banker for almost a year, How could you not know?

Instead of accusations about drug use, have your good friends at the company insist on having mandatory drug screening. Every major bank in the country has drug screening. After all you are dealing with peoples finances. How can you have potheads do financial planning.

There are cameras in the breakrooms. One of the security personal stated that drug transactions were taking place in the breakrooms by utilizing the trash cans.

Of course there are alot of happy bankers but the numbers show otherwise.

Over the last 12 months over 3000 bankers were hired. There are only 1000 bankers at Quicken Loans. 2000 bankers went through this company within the last twelve months alone. "Churn and burn".

Quicken Loans is what it is. A boilerroom operation that generates tremoudous profit for the owners. "R", it's 3:19pm should'nt you be teaching your students instead of reading the rippoff report?

R

How can you say that you did not know about the overtime lawsuit? As a mortgage banker for almost a year, How could you not know?

Instead of accusations about drug use, have your good friends at the company insist on having mandatory drug screening. Every major bank in the country has drug screening. After all you are dealing with peoples finances. How can you have potheads do financial planning.

There are cameras in the breakrooms. One of the security personal stated that drug transactions were taking place in the breakrooms by utilizing the trash cans.

Of course there are alot of happy bankers but the numbers show otherwise.

Over the last 12 months over 3000 bankers were hired. There are only 1000 bankers at Quicken Loans. 2000 bankers went through this company within the last twelve months alone. "Churn and burn".

Quicken Loans is what it is. A boilerroom operation that generates tremoudous profit for the owners. "R", it's 3:19pm should'nt you be teaching your students instead of reading the rippoff report?

R

How can you say that you did not know about the overtime lawsuit? As a mortgage banker for almost a year, How could you not know?

Instead of accusations about drug use, have your good friends at the company insist on having mandatory drug screening. Every major bank in the country has drug screening. After all you are dealing with peoples finances. How can you have potheads do financial planning.

There are cameras in the breakrooms. One of the security personal stated that drug transactions were taking place in the breakrooms by utilizing the trash cans.

Of course there are alot of happy bankers but the numbers show otherwise.

Over the last 12 months over 3000 bankers were hired. There are only 1000 bankers at Quicken Loans. 2000 bankers went through this company within the last twelve months alone. "Churn and burn".

Quicken Loans is what it is. A boilerroom operation that generates tremoudous profit for the owners. "R", it's 3:19pm should'nt you be teaching your students instead of reading the rippoff report?

R

How can you say that you did not know about the overtime lawsuit? As a mortgage banker for almost a year, How could you not know?

Instead of accusations about drug use, have your good friends at the company insist on having mandatory drug screening. Every major bank in the country has drug screening. After all you are dealing with peoples finances. How can you have potheads do financial planning.

There are cameras in the breakrooms. One of the security personal stated that drug transactions were taking place in the breakrooms by utilizing the trash cans.

Of course there are alot of happy bankers but the numbers show otherwise.

Over the last 12 months over 3000 bankers were hired. There are only 1000 bankers at Quicken Loans. 2000 bankers went through this company within the last twelve months alone. "Churn and burn".

Quicken Loans is what it is. A boilerroom operation that generates tremoudous profit for the owners. "R", it's 3:19pm should'nt you be teaching your students instead of reading the rippoff report?

There are many MAJOR shareholders of this company. They must be aware of what is going on there. Without them chaning the management team this is an endorsement of this activity - or just sheer GREED.

Does anyone have a definitve list of the shareholders of this company?

in your opinion, is it ok to cut a workforce in half in a matter of 2 months, while telling the media you have only 160 fewer employees?
Also, do you believe this?

Also, is it ok to know you are going to fire someone, but force them to work 12-14 hour days to get every ounce of sweat out of them. Not letting them find legitimate employment, and then make sure they cannot get unemployment after you spit them out?

Do you deny that their were the same amount of letters given out in the previous months of the year than July, August, and September?
Do you deny that Gilbert, Emerson, and company are liars?

How can every other mortgage company lay off a huge percentage of their staff, but Quicken manages not to? Are they that great of a company? No, it is by lying and being scum!

Hopefully you don't believe all this crap. If you do, I sure wouldn't want someone as dumb as you teaching my kids. Thank God I live in Ohio and not in your school district.
What are your view on all these things. Are you really this dumb?

Brian, Is this guy still working at quicken? I'm sad about what has happen. I work in the Livionia office for some time and I know who you're talking about as far as the VP. I may have to punch him when I see him. Dan should be outraged to have this scum still work their. Brian, how many people knew this? The family should do a civil law suit for $100,000,000, just with the stuff posted on this site - any Jury would be able to see thru that. I'll be the first to take the stand. Tell the family to get a top atty (pit bull) to rip them in half. Qicken & that Racist VP should be help accountable for their careless management skills.

Why do you take every bitter hack on this website at their face value despite zero identification but a relatively neutral ex-employee gets called out for being a liar?

Fact: I left Quicken Loans after 19 months with the company, hired in February '06, left August '07.

Fact: I generally enjoyed my time with the company and feel that I helped quite a few people. Even after leaving, I still keep in touch with roughly a half-dozen of my clients and several of my former co-workers.

Fact: There are some pretty crappy people who work at Quicken. There are even some pretty rotten directors.

Fact: There are also some pretty good people who work with the company, and a fair number of quality directors.

Fact: I didn't even know about the lawsuit so many on this website rail on about until it was Quicken Loans who told me about it.

Fact: I am not Jay Farner or anyone else who I have been accused of being.

Fact: I worked for the RVP that has sometimes been mentioned as a racist on this site before switching to a different RVP who split off from Joel. In my interaction with him, I saw no reason to believe he treats any specific group differently than anyone else.


As for repeated statements of drug use, harassment, etc., truthfully, I never encountered any of the issues that have commonly been brought up, aside from becoming regularly annoyed with my Director for being looked at funny for leaving at 6:30 PM EST most days. I ultimately left because of a clash with said director but, after cooling off for a couple of days, still consider him a friend.

I can neither confirm nor deny that drug use happens with any form of frequency within the company. I will admit, from my own experience, a half-dozen or so of my acquaintances (of which I had quite a few; I was known well throughout the 3rd floor as someone who regularly brought around donuts and pastries to share) were hard partiers, with a couple of them having been rumored of doing some pretty stupid things. On the whole, however, most of the sales staff on my floor were stand up folk I often saw away from the office, many of them with families and kids they went home to every night.

I can also neither confirm nor deny any allegations of sexual harassment. I consider several of the women that had come through my team during my tenure to be very good friends; none of them had ever even hinted at such concerns, and we had more women on our team than was the norm throughout the company. I can't speak for other teams or other regions but the people around me didn't seem to leave for harassment reasons, but rather because of other job opportunities, a dislike of their job at Quicken, or a lack of performance.

For the posters who continue to write based on rumor, hearsay, or second-hand accounts about drugs and sexual harassment, you make yourself sound ignorant. If you actually witnessed it, or were a victim of it, then make yourself heard. If it's the former, no wonder you fear to make your identity known; that's slander.

If any of the regular posters here worked on the third floor in Livonia and can't identify me by the details in this post, then you likely hadn't worked for very long at Quicken or simply ignored me when I held one of my regular Pie Day Fridays.

Take any of the above as you will, but there is no need to call me a liar, and certainly no reason to discount my statements any more than you would any other person who claims to be an ex-employee. Remember - it's okay to have an opinion that differs from someone.

An obvious liar.

We know that Quicken Loans is a shady company, but don't forget to post about how lame Fatheads are. Crappy stickers that Gilbert charges hundreds for!

Different person to the other one who had posted. The one you just quoted is me, and I haven't worked for the company since the end of the summer, when I took a teaching position in Metro-Detroit. I've posted on other threads about my updated employment status. When I said the statements you half-quote, I was still employed with the company.

Be careful who you quote, and make sure you quote them accurately. My first name is Robert, hence the R. If this site didn't restrict links, I'd put up an e-mail address or other proof of who I am; I don't have to hide it now that my former clients are in someone else's hands.

I just wanted to quote him and make sure he isn't trying to pull another 'quick' one... because I remembered seeing his 'R' tag on other posts. Low and behold over a year of checking into this site and posting.

-To those who wondered - I'm not Dan and I'm not Jay. The reason I went to this site was pure curiosity. I hadn't heard about it before Monday and wanted to see it for myself.


To quote him again (Note the time and date of the post):
Report: #198550

Submitted: 9/6/2006 6:36:03 PM
Modified: 9/6/2006 6:36:03 PM
R
Livonia, Michigan

A couple of counter points
On the sense of urgency to conduct business in a timely manner:

You feel pressured and harassed when a banker asks for your...



You get the point, as for just learning about this site recently... try to keep your lies straight J (ay Farner).

I never heard of the suicides, which is truly tragic because of the way QL takes advantage of their employees every chance they get. Perhaps I have not heard about it due to after being fired, the paper you sign says you are no longer permitted to make contact with current employees of the company. So they take away your job, your income, friendships developed at QL and leave you with the bills for the things they made you believe you can own comfortably. That is a deep hole that can ruin anyone personally, financially and mentally for years down the line. If anyone else is in this same situation, PLEASE seek help from every possible source. Don't let evil, manipulating corperations get the best of you.

As for the article, I am hoping that is a 'feel'er piece to see how the company reacts to some light shed on them so he can expose them fully at a later date. I would hate to think you compromised your journalistic integrity in writing a fluff piece to appease the people on this site and make us go away. Say it isn't so Eric... I'm waiting for round 2. So anyone who can lend him a hand please do so.

I have a lot of little stories, but nothing major during my tenure other than hearing wild stories about others. Sex with lower 'ranked' employees, getting caught twice and keeping your job. Overdosing on cocaine on the beach during a company trip and keeping your job. Fraudulently originating loans with fake borrowers using self created email addresses in an attempt to meet the Oppurtunity Letter goals to keep your job... and actually keeping your job AFTER you get caught. Heh, maybe I should have broken some laws and maybe, just maybe I could still be seen as a commoditiy with this company!

Anyways, sorry for being long winded, but I got a roll and all I wanted was to show J as a typical QL liar.

PS: Please stop with the sonnets, hikous, a cappella battle-raps... its not helping anything and you are lowering the amount of respect others will give you and your posts.

Gilbert will keep letting people kill themselves so he can say we didn't lay anyone off so they don't get unemployment. We need to make them pay for the lives they are ruining.

Jason killed himself and I hear that Michael has also. Does anybody know of anyone else??

If you would, please include any details that you can. Also, what is the name of the man that just shot himself?

This is by far the worst thing I have ever heard. I am so saddened to hear this (if it is true). I worked there for many years and thought this would happen sooner or later. I am truly suprised worse has not happened with the pressure they put on people.

Has there been any reaction from the leadership at QL's? Who was it that shot himself?

"Also, has anyone seen the Racist RVP JG? Watch out if your of color - He's had issues with past bankers because they were black both guy's were FORCED to quit so that they can't get unemployment benifits and they never paid them there last check - both them had two kids. He sued one of them over past website postings on here. When you have Danny's high price ATTY working for you - it's easy for them to attack the LITTLE people who can hardly afford an ATTY. One of them committed sucide just a few weeks ago, he shot himself in the head - it was very sad. He also claimed that he was blackmailed by them. I bet these VP/Directors do this stuff to people everyday and never think that they can cause that person to self distruct."

"Remember the strength of the wolf is the odor of its fart" I like this quote you put up - strong! Look's like he got us on the Det News artical. We all know the truth and Dan and his gang are flat out telling lie's. They are smart to do and get AWAY with the stuff that they have over the years - after all they got rich. But we all know the saying - "The Joker always get's the last laugh, but is the first to get it up his a**."

Also, has anyone seen the Racist RVP JG? Watch out if your of color - He's had issues with past bankers because they were black both guy's were FORCED to quit so that they can't get unemployment benifits and they never paid them there last check - both them had two kids. He sued one of them over past website postings on here. When you have Danny's high price ATTY working for you - it's easy for them to attack the LITTLE people who can hardly afford an ATTY. One of them committed sucide just a few weeks ago, he shot himself in the head - it was very sad. He also claimed that he was blackmailed by them. I bet these VP/Directors do this stuff to people everyday and never think that they can cause that person to self distruct.

Hey Joel,
uh, where you goin' with that gun in your hand?
Hey Joel,
I said where you goin' with that gun in your hand? Alright

I'm goin' down to shot my old lady
you know, I caught her messin' around with another man, yeah
I'm goin' down to shot my old lady
you know I caught her messin' around with another man,
Huh, and that ain't too cool

Uh, Hey Joel
I heard you shot your woman down, you shot her down, now
H-hey Joel
I said I heard you shot your old lady down,
you shot her down to the ground,... yeah

Yes I did, I shot her
You know I caught her messin' round, messin' round town
Uh-yes I did, I shot her
You know, I caught my old lady messin' around town
And I gave her the gun,
I SHOT HER!

Woo
Ah...Hey Joel, alright
Shot her one more time again, baby

yeah
Ah, dig it
Ah
Ah, ... Ooo, alright

Hey Joel, said now
uh-where you gonna run to now?
Where you gonna run to?
Hey Joel, I said
where you gonna run to now?
Where you, where you gonna go?
Well, dig it!

I'm goin' way down south,
way down to Mexico way
Alright!
I'm goin' way down south,
way down where I can be free
Ain't no one gonna find me

Ain't no hangman gonna,
he ain't gonna put a rope around me
You better believe it right now! I gotta go now
Hey, h-hey Joel,
you better run on down
Goodbye everybody, ow!
Hey, hey-hey Joel, uhh,
run on down!

Could you share those emails with NKA and make sure to join our cause in the lawsuit. They would especially love the emails from "brake shop loser" talking about "touching the 8's."

Are there good directors at Quicken? I'd say, not many. Are there well intented, good people? Of course. However, most are influenced by what they percieve to be proper managment. A style taught to them by former directors (RVPs) who also possess no leadership or people skills. Being a great sales person, does not qualify you to lead. It qualifies you to sell. Far be it from our beloved Quicken to think of hiring business managment grads en mass. Come to think of it the only person whom I knew of that possessed any formal (aka completed) education was in fact an RVP. The silver haired paterfamilius, but that gentlman hasn't had an original thought of his own since 1986. Ironic?

Anyway...

My director, was an uneducated hypocrite for the most part. A former brake shop employee/manager; Who used to brag about the company(s) he worked for being sued and prosecuted for almost every unlawful business practice known to man. This individual for example, used to leave his personal letters from debt collectors lying around. Openly brag about his bad credit, that he was a community college drop out. Although my personal alltime favorite was; his needing to take out a personal loan to go on a company paid for trip to Puerto Rico. When/if Quicken goes under, is sold, gets shut down... will I feel bad for this guy?, no, I'll feel bad for his family. He has no skills to offer the actual corporate world. So back to exploiting single moms and the elderly down at the brake shop I suppose? What does that pay? About $8.50 and hour? His demise will most certaily be his big mouth.

Speaking of families and directors... I found it odd that this certain individual used arrive daily, anywhere between 10am-11am, if at all some weeks (ALWAYS had great excuses, came up with them every morning too; amazing!) and would make such a specticle about it, when he managed to stay past 6pm as though he did it everyday. While at the same time sending emails to every member of the team to "touch the 8's" meaning you should be there from 8am-8pm. No excuses. Again, hypocrite. But when you're protected from above you generally can't do much wrong, particularly when the person protecting you is a man you've made wealthy. I hope he and his mentor never find out about all the copies of personally addressed, belittling emails, threat letters and other "things" of that nature, sent to me, that I copied and still have lying around. Again, his demise will be his mouth; and it's clear where he learned that bad habit. (Right TN?)

As for the other hot topic... I don't know much about drug use at Quicken, not my bag, but I had my suspisions about certain people in certain divsions, on certain teams. But I never witnessed anything like that openly going on. I didn't engage in "Quicken parties". I was over 22, I wouldn't have fit in.

Back to directors. There were certainly a few that exhibted total leadership qualities, PC, JP, KM, DS, to name... the only ones actually. But they were so blinded by the promise of riches (aka believed in a company that made millions from their hard work) that it kind of took away alot of credibility from them. At least in my eyes. Because any one of them could have (hopefuly will) made it with a legit, professional, company some day.

Dan Gilbert, Bill Emmerson, and to a lesser extent Pat McGuiness are complete geniuses. And in a twisted way, I admire them. They built an empire on the backs of hapless, unskilled, impressionable young men and women that they convince to "believe". Believe they are doing good, believe they will become wealthy, believe in the company. Believe the culture is "real". That they "care" about them, and thier success. (To the end, I don't ever remember being invited over to Dan's for a barbeque?) All the while, simply stealing the proverbial, candy from the baby. How's LaBron Dan?

Anyway, take this for what it is. Call it a personal impression, experience, call it lies; it makes no dfference to me... call it whatever makes it work for you. "It is what it is", see if you can ARP that Mr. Eastside?

Sadly, Quicken Loans opened up a massive call center our here in Scottdsale, AZ. An aquaintence of mine works there and boy do they have him brainwashed. He's clockin' in over 60 hours per week. They even have him in on Sundays. I tried to convince him that the retail call center was the bad choice for getting into this mortgage game. Alas he hasn't listened.

For the life of me I can't see why he persists. He's lost alot of weight since he's been there and mabe it's coincidence, maybe it's not but when he's actually able to go out and decompress, he turns into a drunk.

Regardless, I just wanted to say that it's for the better you do not work for a company like that. Reading your stories reminded me of the 6 months I wasted at Nationstar Mortgage. You see all of these companies - Nationstar, Quicken, Countrywide, etc - pray on unsuspecting college grads and people who do not question the integrity and ethics of their workplace....and your dissolusioned with the chance to make alot of money. Most of the people who work there came from places where the earning potential wasn't nearly as high (servers, retail workers, etc).

I know for myself, I had heard stories over the past couple of years of the success people were having in mortgages, but I had no idea what to look for in the interview - and that's exactly the kind of person they wanted. These companies make promises and fail to deliver them, only to blame you when you're not successful even though they're not providing you with the tools to be successful (i.e. healthy work schedule, quality leads, yada yada yada). They pit loan officers one another so that when you're not doing well they can say, "Well Johnny is doing why so why can't you?" which furthers your frustration, but entraps you in this deadly game of trying to prove you can make it or doubting your abilities, but like I said, the playing field isn't being set for you to be successful.

It's your classic turn-and-burn style sweatshop. I've seen turn-and-burn in the restaurant industry where I worked prior, but never expected it in the mortgage industry. There's a reason only 15%-20% of LO's in these call centers do well. the company feeds the beasts with leads and lets the rest fight, scrap, and burn themselves out. Even if you are a top closer, you're still susceptible to the same treatment if you do not keep up the pace. In the end the company will have gotten a loan or two out of you and then replaced you with the next line of naive bankers fresh out of training.

I laugh when I hear about the "ism" stories. We had the same thing, except they were Minudo-isms from a speaker by the name of Dean Minudo. Between him and the high school-esque pep rallies, I kept asking myself what am I doing here? I'd look around and see the fresh-out-of-college hires flirting with their cubicle mates like they were at a frat party. I listened to the most assanine of responses when an LO was asked a serious question by a borrower - "Why do we charge 4 discount points? Oh that's because we've discovered that that's the perfect number!"

I actually did hear that from the girl who sat adjacent to me. It was downright embarrassing to call these people my fellow employees. Managers were just like yours. The only thing they were missing was a leather whip as they were marching around towards the end of the month trying to get deals done to hit their numbers.

In the end, like I said you guys are all better for not working there anymore. The reality of it is that most of you didn't know any better, but you were selling products that were screwing people left and right. Non-refundable deposits for homes you knew values wouldn't come in where you needed them. Managers and LO's giving them the slippery "Oh, well you don't qualify for that rate without the discount points. Would you rather have an 11%?" if they noticed the discount points on their RESPA's or didn't understand what APR meant on those commercials pitching ridiculously low 30 year fixed rates. Quicken Loans was designed to cash in on the subprime boom because that's where all the big margins were for lenders. Sadly, they never intended to share it with you nor did they ever intend to treat you like a human being.

Folks lets please remember that Eric has to be a little bit careful on exactly what he reports and how he reports it. If it seems that the story was slanted more to the Quicken side of the arguement that is because it was. We all know how sue happy MR gilbert and his friends are so i understand why the article was written the way it was.

Quicken has now stated what they claim are true numbers of how many people were either fired or quit since July. These numbers will only come back to haunt them as it will be documented i am sure in the future that these guys are fabricating things, Why would you think that they would treat the press any different than the treated us.

Everyday was a lie from the Spin Doctors. Think about how many lies were told to us just over the past year. And you think 1 reporter from the Detroit News is going to scare the truth into Quicken. Come on folks, lets be realistic I am sure there will be more stories to follow as time goes on. I know that i personnally provided a ton of documentation to the press that the story never even hinted at.

It really is like poker, Eric's artice was like a pre flop check while he was holding pocket aces. Quicken's responses were a duece 7 bluff raise. Now we have to help Eric with his next story so that he can call their bluff.

Rome was not built in a day guys and this story is HUGE believe me the facts will come out and we will be vindicated. Quicken is not going anywhere no matter how the story turns out, but remember it is not about revenge it is about DOING THE RIGHT THING and telling this story is the right thing.

There are still alot of things that are coming down the pipe, i am sure that is not the last story we will see.

Contact Eric with any information you may have and lets get a few more than 8 bankers, i mean for crying out loud.

thanks all

Talk to you later

Please keep in mind that Tennessee is a state that requires licensing. I am not sure on the exact numbers so correct me if I am wrong, but 13 states require special licensing and Tennessee is one of then. In the year I worked at Quicken, I got licensed in about 7 of these 13 states before I quit and I believe Tennessee was probably number 5 or 6. So 759 is not ALL bankers at Quicken, but probably ones who have been there about 9 months...

On that note, I was really disappointed with Eric's article. I couldn't personally help him out with the info he was collected because I quit in July before everything happened. I did send him emails, but then it simply came down to my word versus theirs. Although, I feel like that had to have been the case with whoever he talked to at Quicken. They couldn't not have possibly provided any proof to their statements because they are lying through their teeth. These are their claims that I felt were complete lies:

-"Quicken has 160 fewer mortgage bankers now than it did in mid-August" -- a stack report from mid-August versus now that lists all the bankers would show this is not true

-"Emerson said the letters, which have been distributed for at least five years, alert employees that they are not meeting company performance standards. But he said such letters were not distributed at any greater rate in August and September than they were earlier in the year." -- I know regions that had 60% of their bankers on letter...if this is NORMAL, then Quicken needs to reevaluate their goals

-"About 36 percent of Quicken's mortgage bankers leave the company each year, Quicken said. That's less than the industry average of 45 percent to 50 percent among the nation's top 50 lenders, according to the Mortgage Bankers Association." -- at my orientation, the recruited told me 50%...looks like they decided to change their minds

Only 8 former employees out of how many thousands of you actually took the time to contact Eric Morath? How is this campaign going to work if you don't show up in big numbers?

Think about it: 8 former employees with "Opportunity Letters" sound like whiners, when they claim 160 left. Even using the "10% rule" (only 10% of people with a complaint will actually complain), you're only half-way there. Never mind the extrapolation of the numbers in the post above. Now you're down to a fraction of one percent.

The article does bring up the Opportunity Letters twice, and talks about only giving bankers (hah! "sales people") two weeks to improve, when they also state that it takes 3 weeks to close the loan. I wonder how many cynics read that and put those two facts together!!

And this statement will come back to haunt: "They note that many of their hires are straight out of college and have little experience in sales or business." That should definitely question their hiring practices. Sounds like they just need bodies to man the phones, not people interested in mastering financial planning.

Just my $0.02.

Here is a website that will give you the exact amount of mortgage bankers at Quicken Loans as of October 9, 2007. As a private company Quicken can give any number that they want to the media. However with the internet and a little research you can go to an official government site of any state that Quicken is licensed in and count for yourself how many loan officers they have.

Tennessee shows that Quicken Loans has 759 bankers. As from the previous post almost 1300 bankers were terminated or quit.

For those who are busy, there are 33 pages with 23 bankers on each page that are licensend in the state of Tennessee.

I think you are correct. I think Eric is fishing for more bankers to come forward since Quicken has obviously lied through their teeth. The 160 number is mostly BS, but the firing spree started in July and early August. If they go by mid August, they cut out alot, but 160 is still a drop in the bucket to the amount that were fired, quit, or forced to quit.

I will give a fact on my team at Quicken, we were considered one of the better teams, but we were very young, meaning very little mortgage experience and experience with the company: We started the month of August with 14 bankers. 4 quit during the month of August. All were given letters, so basically forced to quit. 3 more were fired. 1 more quit at the end of September. As far as I know, 6 are still there, but 1 or 2 probably quitting or being fired soon.

So out of 14 that were on the team in August, 6 (at the most) were still there October 1, 2007. The reason it is not more that quit is the fact that they are working about 12 hour days during the week and about 1 day during the weekend. No time to find a real job.

I am not a math expert, but in 1 month that is 50% turnover, in 2 months about 60%. Our team was not unique in the turnover, maybe a bit higher, but not much.

The most important line in the article was that Quicken is privately owned and does not have to disclose the facts.

The truth will come out. I think more current and ex-employees are going to get upset with the continuous lies and come forward.

While the Detroit News Story seemed like it was more lip service From Pat MCginnis and Dan Gilbet. There are some very telling things if you know what to look for. Unfortunately most folks wont see or understand the inconsitencies of the information that the Spin Doctors stated to the News.

So i figured i would take a moment to point some of things the Quicken story tellers represented in the article.

As i point out some of these points please remember that Quicken is a Privately owned company and they are not required to report anything including mass firings or earnings. So they frankly can outright lie and not be held accountable unless someone can document them as liars, in which case the only thing that can happen is that their image may be bruised. But just follow me here and see that the numbers dont add up.

1. First off Dan Gilbert said, "Quickens recent reduction of 160 bankers is a result of its normal attrition rate of 36% per year."

Ok so lets talk about these numbers. In the article Quicken claimed that it added 1600 employees since 2005 to a total of 4100 employees.

So 4100 employees minus the normal attrition rate of 36% would be a total of 1476 employees per year fired or quit. Divide that number by 12 months and the total number of employees that quit or get fired by the normal attrition rate is 123 per month average. That means if they just had normal operations and not the worst credit crunch in recent history they would have lost on average 369 employees over the months of July, August and September. That is a hell of alot more than 160 employees. Also, if you look at that number a 160, that is like 5% attrition not 35% attrition rate. These numbers just dont add up, maybe it is new math or something. But i would not want any of these guys writing me a loan, no wonder Gilbert is a billionaire. Now those of us that have worked their now that in training we were told that the normal attrition rate more like 50%. Using 50% as the normal attrition rate you would come to the actual normal attrition rate to be more like 512 empoyees fired or quit during July, August and September. Now throw into the mix the terrible market and the need to trim some overhead it is easy to see that the true number of people fired or forced out in July, August, and September could easily be 1000 people or more.

So you see the numbers that Quicken reported just did not add up. I wish Eric would have caught that or asked one of us for our opinion of the numbers that quicken reported. Again as a private company they can spin it how they want.

2. Tough Choices Tough Times
This was the part of the article that explained that Quicken had to dump loans that investers would not buy. Jumbos, stated income, 2nd loans ect. It also made it seem like all companies had to do this to survive. Eric could have talked to some other mortgage companies that still offer those programs, including subprime loans and see that it was more of a Quicken issue than a industry issue. I happen to now work for a company that makes subprime, jumbos, and 2nd loans available and it is suriviving fine.

3.And lastly and most importantly
Well this is the best part, the first sentence of the 3rd paragraph i think would be very interesting for our good friends at NKA and the lawsuits that Quicken currently has against them. "The company also temporarily stopped hiring new loan writers, called MORTGAGE BANKERS." The term Mortgage Banker is used at least 10 times in this article and Dan Gilbert is quoted using the term "BANKERS" (see #1) So i guess even Dan Gilbert thinks we are bankers who should be paid overtime.

So yes, overall i was a little disappointed with the atricle but i understand why Eric did it the way he did it. Hopefully other former employees will see the atricle and start making contact with Eric. It is my understanding that this was just the first article in a series of articles to come about Quicken. I think that this was a little vanilla but i also think that maybe this article is sorta fishing for more info.

At least dan admitted in his quote that we are mortgage bankers and not investment advisors or whatever the hell they are trying to call us and the fact that our side was at least represented in the article and believe me people are asking what it is all about.

Sorry so long winded but i had lots to get out and lots to say

peace out and good luck to all

Well It looks like Dan G won again. Todays commentary in the News was just another puff piece for Quicken Loans.

All that information that Eric received from many of us just went to waste. At least we tried. It looks like people like us just could not cut it as a Mortgage Banker.

Such is life, it is what it is.

Remember the strength of the wolf is the odor of its fart.

Good Morning Dan G / (R)

After reading your comments more in detail I just wanted to add a few thoughts. You stated that your went to this site in pure curiosity. That's not true, one of your personal assistants that works out at Lifetime stated that you are obsessed with the posts on this site. We are driving you crazy with the truth of your company.

You stated your were offended by the things being written. Your not offended you just don't have control about the truths that are being said about your company. Your in a situation that you cannot control.

You state that time is being wasted by those who continually return to this site.

Why are you on it? You publically state that "time" is one of the most valuable commodities we have. Why would a billionaire like you even bother with trival things such as "the ripoff report".

Your truly the one with the deluded fantasies. The best place to work in America? If so then why are there 1000 bankers signed up for this lawsuit? You can't even answer that.

What we are doing is not revenge. It is just a very "efficient" way of getting the truth known. Without this site the Detroit News would have never known about the problems and lies going on at Quicken Loans. I heard you got pretty angry at Eric when he interviewed you a few weeks back.

The major growth of your company over the past few years was due to the multimillion dollar training funds that you took from the state of Michigan. Quit fooling the public. You will say whatever you need to say to accumulate additional material wealth.

You, Bill and Jay do care about the success of the company. To bad you do not care about the employees. I like to hear about some of the generous things that you have done.

As far as the millions of dollars you have given to various charities that is all false. All of the facilities, teachers and other supplies were donated to Bizdom. You dont have a cent into it. Don't say your saddened about the people that have had a negative experience. The proof shows that you don't care. You deny unemployment claims, fire people for no reason, sue them if they try to get other jobs, classify us as exempt employees so you don't have to pay overtime.

Please give us a break.

Your psychological babble is old and tiring. Your the one that is unhappy with your life. We know it and you know it. Do the right thing and move on.


Allow me to give you some advice, you need to move on. Do the right thing. Take care of these people that work for you. You have all the ability to become one of the greatest humanitarians of all time, go for it. Why are you holding yourself back. If Albert Gore can win a Nobel Peace Prize so can you Dan Gilbert. However you choose to ponder this website with complete ignorance of your abilities.

Anyway- I want to thank you for listening. I wish you well and "Give them Hell!"

To all of the LO's (hummm - doesn't LO stand for Loan Officer?? Not Financial Consultant.) that I have had the chance to work with, I am happy to hear that things may be rolling in the right direction for you. I wish you all the best. I also contacted the attorneys that have been mentioned in these posts - becuase believe it or not folks in operations were not treated very nicely either. It was always "WORK THROUGH YOUR LUNCH - WHAT DO YOU MEAN YOU ARE NOT GOING TO LOG BACK IN WHEN YOU GET HOME, SO WHAT IF YOU HAVE A FAMILY TO FEED - (oh and this one is the best) I DON'T SEE ANY EFFORT FROM YOU, IF YOU ARE NOT SERIOUS ABOUT YOUR JOB WE CAN END IT RIGHT NOW. But when I spoke with the lawyer, I was told the case is only for the LO's, but they still sent me paper work. So I am just sitting on it for right now.

I too had big dreams of making it big there when I started and each and every day of the 4+ years I was there, it slowly dimmed. It was very weird the day I left (on my own free will), I actually didn't know what to do with the rest of my time off that day, I actually felt guilty that I should be working on loans. It was very strange to log on to my home computer and be able to read my own personal emails. I was out of work for approximatley 1 month (that was about enough time to detox from that place) and I have landed a job doing the same thing I was doing at Quicken, but for a lot more money and I actually get paid OT - IF I chose to work it. It is such a good feeling that when I walk out the door after my 8 hours that I am not getting the evil looks, the being told I am " Your not being a team player" and that I actually get to go home and spend time with my family.

Hang in there :)

To all of the LO's (hummm - doesn't LO stand for Loan Officer?? Not Financial Consultant.) that I have had the chance to work with, I am happy to hear that things may be rolling in the right direction for you. I wish you all the best. I also contacted the attorneys that have been mentioned in these posts - becuase believe it or not folks in operations were not treated very nicely either. It was always "WORK THROUGH YOUR LUNCH - WHAT DO YOU MEAN YOU ARE NOT GOING TO LOG BACK IN WHEN YOU GET HOME, SO WHAT IF YOU HAVE A FAMILY TO FEED - (oh and this one is the best) I DON'T SEE ANY EFFORT FROM YOU, IF YOU ARE NOT SERIOUS ABOUT YOUR JOB WE CAN END IT RIGHT NOW. But when I spoke with the lawyer, I was told the case is only for the LO's, but they still sent me paper work. So I am just sitting on it for right now.

I too had big dreams of making it big there when I started and each and every day of the 4+ years I was there, it slowly dimmed. It was very weird the day I left (on my own free will), I actually didn't know what to do with the rest of my time off that day, I actually felt guilty that I should be working on loans. It was very strange to log on to my home computer and be able to read my own personal emails. I was out of work for approximatley 1 month (that was about enough time to detox from that place) and I have landed a job doing the same thing I was doing at Quicken, but for a lot more money and I actually get paid OT - IF I chose to work it. It is such a good feeling that when I walk out the door after my 8 hours that I am not getting the evil looks, the being told I am " Your not being a team player" and that I actually get to go home and spend time with my family.

Hang in there :)

To all of the LO's (hummm - doesn't LO stand for Loan Officer?? Not Financial Consultant.) that I have had the chance to work with, I am happy to hear that things may be rolling in the right direction for you. I wish you all the best. I also contacted the attorneys that have been mentioned in these posts - becuase believe it or not folks in operations were not treated very nicely either. It was always "WORK THROUGH YOUR LUNCH - WHAT DO YOU MEAN YOU ARE NOT GOING TO LOG BACK IN WHEN YOU GET HOME, SO WHAT IF YOU HAVE A FAMILY TO FEED - (oh and this one is the best) I DON'T SEE ANY EFFORT FROM YOU, IF YOU ARE NOT SERIOUS ABOUT YOUR JOB WE CAN END IT RIGHT NOW. But when I spoke with the lawyer, I was told the case is only for the LO's, but they still sent me paper work. So I am just sitting on it for right now.

I too had big dreams of making it big there when I started and each and every day of the 4+ years I was there, it slowly dimmed. It was very weird the day I left (on my own free will), I actually didn't know what to do with the rest of my time off that day, I actually felt guilty that I should be working on loans. It was very strange to log on to my home computer and be able to read my own personal emails. I was out of work for approximatley 1 month (that was about enough time to detox from that place) and I have landed a job doing the same thing I was doing at Quicken, but for a lot more money and I actually get paid OT - IF I chose to work it. It is such a good feeling that when I walk out the door after my 8 hours that I am not getting the evil looks, the being told I am " Your not being a team player" and that I actually get to go home and spend time with my family.

Hang in there :)

To all of the LO's (hummm - doesn't LO stand for Loan Officer?? Not Financial Consultant.) that I have had the chance to work with, I am happy to hear that things may be rolling in the right direction for you. I wish you all the best. I also contacted the attorneys that have been mentioned in these posts - becuase believe it or not folks in operations were not treated very nicely either. It was always "WORK THROUGH YOUR LUNCH - WHAT DO YOU MEAN YOU ARE NOT GOING TO LOG BACK IN WHEN YOU GET HOME, SO WHAT IF YOU HAVE A FAMILY TO FEED - (oh and this one is the best) I DON'T SEE ANY EFFORT FROM YOU, IF YOU ARE NOT SERIOUS ABOUT YOUR JOB WE CAN END IT RIGHT NOW. But when I spoke with the lawyer, I was told the case is only for the LO's, but they still sent me paper work. So I am just sitting on it for right now.

I too had big dreams of making it big there when I started and each and every day of the 4+ years I was there, it slowly dimmed. It was very weird the day I left (on my own free will), I actually didn't know what to do with the rest of my time off that day, I actually felt guilty that I should be working on loans. It was very strange to log on to my home computer and be able to read my own personal emails. I was out of work for approximatley 1 month (that was about enough time to detox from that place) and I have landed a job doing the same thing I was doing at Quicken, but for a lot more money and I actually get paid OT - IF I chose to work it. It is such a good feeling that when I walk out the door after my 8 hours that I am not getting the evil looks, the being told I am " Your not being a team player" and that I actually get to go home and spend time with my family.

Hang in there :)

Sweet story R. I have tears building up in my eyes now. Tito grab me napkin. Right! My last post was put on here on purpose. I kind of knew that would bring management out (R) they all watch this site, I know for a fact so I would like to give a shout out to all my slave friends at the sweat shop I hope you all get out of the plantation soon. Don't believe anything that R has to say he is clearly part of management. Anyone who thinks that it is fine to destroy people who as he said great employees then come back with this foolish line about wishing us best luck is bull s***! Go and drug test your entire upper management and stop destroying people who have worked very hard for your wealth. STOP screwing people DAN ( R ) Remember it only take's one person. No company in America has ex-employees with stories such as these posted on here. You mean to tell me that over 1000 people share the same similar story but there all lying and disgruntled? Not a day goes by when I think god that I'm not working at Quicken.

Quicken Loans: Cocaine, Sex, Weed, Racist, Blackmail, Harassed, Discriminated, Lawsuits, Sue Happy, No Unemployment, Wrongful Fired, VP's sleeping with Bankers, Drug Deals, Not Paying You Your Last Check, Quicken vs.

Ex-Employee (proof that they sue ex-employees just to shut them up) see oakgov.com/clerkrod/courtexplorer/index.html
Make sure you do a search on Quicken tons of lawsuits punch in some of the VP's names and you will even find much more info.

I'm very happy about the news on NKA.COM I also look forward to the Detroit Free Press/ Detroit News working with us to get OUR story out for the world to see that this type of stuff should never exist in corporate America. Thanks to Eric over their and his staff.

Dear R

First as an ex-employee I want you to know that I truly appreciate your candor and thoughts in regards to the contents of the various emails on this site.

You do make some excellent points. People do need to get on with their lives. People should not stew about events in the past. It is not healthy or in most cases productive.

However...........................

I would bet $5.48 that you are Dan. And I commend you for coming on this site to see what people are saying. What this tells me is that you truly do care about the company that you founded 22 years ago. You do have feelings and concern about others. That's good and also very healthy for you as a current employee and/or owner of the company.

However there are issues that need to be addressed. As a former banker and not some loser or lunatic stuck on revenge of my former employer I do have some very legitimate concerns and issues with my stay at Quicken Loans.

Of course there are happy bankers there. Many of them are proud of where they work and who they work for. That should not be taken from them. I have seen many fine young people develop at my stay with your company.

I have also experienced some very dark sides of the company also. Unfortunately the dark side of the company is greater than the bright, ethical side of Quicken Loans. Please do not take this a just some negative statement from a deranged ex-employee. Let me explain further.

As an older banker with your company I spent many hours consoling many bankers who were sexually harrased by their direct supervisors. I have witnessed many bankers who were threatened with their jobs if they did not come in on a weekend or who were 5 minutes late.

I consoled a friend of mine who was an dedicated employee for two years and shown the door by Jay Sheinbaum because she was told she was not dedicated to her job. She was dedicated I was with her every day for a year. When her husband left her and filed for divorce and this poor women went through some tough times. You fired her and then fought her unemployment.

I witnessed your RVP raise $2000 for a fund for the children of a mortgage bankers dead sister then fire the mortgage banker and keep the money.

I disagreed with my DMB numerous times on why I would not take a deposit from clients if after an interview concerning the clients situation that their home would never appraise for the amount that they needed to close the loan.

Do you what to know detailed more situations. I will give them to you.

You are correct on many things. There are great things about
Quicken Loans, however concerning my particular situation there were far more grotesque situations than pleasant times. Would I want my child to work for Quicken Loans? ABSOLUTELY NOT!!!

The morals and ethical values within my team and divison were atrocious. Your "isms" are fantastic. I truly believe in them. I use them constantly within my personal and business life. I thank you for exposing me to them.

Now if I was "Master of the Universe" this is what I would do. I would start fresh with your company. I would fire Jay Farner and Bill Emerson. I would implement Pat McKinnis as President. I saw from the NKA website yesterday that you are now saying that we were financial planners and not loan salesman. Unless you have "Jesus Christ, JD" as your attorney defending you I really can't see you winning the lawsuit.

You have alot of negative news coming down the pipeline. You have the series of Detroit News articles coming at you. You have the lawsuit which should be settled in March 08 and you also have the reduction in loan volume from previous levels.

Publically admit that these issues exist, fire the top management and install an ethically based group such as myself to run the sales force. I trust you, you will be much happier by doing this.

I have written to much, I have to get back to work. Afterall I have a life to live now.

Enjoy the MSU-Indiania game this weekend. It should be a high scoring game.

This website has been extremely effective. If not for this, I may not have found out about the lawsuit to compensate us for what we are owed. That will mean thousands.

Also, I still haven't seen anyone, including yourself, dispute the sexual harassments and abuses that occur regularly. Also, nobody has disputed the huge drug problem here, especially in management. You can't! It is too obvious and too over the top. Also, if it is such a great place, why do 9 out of 10 leave or get fired within the first year? Doesn't sound like a place where people love working there. As I mentioned before, when I quit and found a real job with a real company (non drug abusing, permits you to see your family, more money, etc..) my phone was ringing off the hook from Quicken employees wanting me to get them an interview. My new company had over 50 resumes from Quicken employees. That is about 25% of all the mortgage bankers at the time (200), now there are about 100. Great place to work. Call any recruiter at a bank or actua direct lender, not a glorified broker. They are flooded with resumes from Quicken disgruntled employees also. These are facts, not your bs. You are probably one of the few that are being spoon fed leads. I understand why you don't leave. But even if I was being spoon fed, I couldn't work there because of the way they ruin lives of employees and some customers.

Just remember, you may be getting spoon fed now, but the crap will reach you eventually. In the meantime, keep drinking the Kool_aid and weaseling innocent people out of their hard earned $500.

Well "R", Your last post was lucid, direct and well thought out! Unfortunately i thought alot of it was self serving bullsh*t. Yes all companies make mistakes, and yes all people make mistakes. But all most of us are looking for is for your company to practce as they preach. DO THE RIGHT THING Maybe quicken made a mistake and hired too many people too fast, then let them Do The Right Thing, let quicken lay people off like all the other companies do. Oops we made a mistake, we hired too many folks, the market took an unexpected turn and now we cant afford you. Here is your unemployment and maybe you can come back in the future when business picks up again. I could live with this scenario without a problem. Yes i would be disapointed, but hey stuff happens and what can you do.

But when i and others get penalized because the market takes a downturn and treated like dirt than it is a little different story. I was told to work more, and i was not converting enough so now i am going to get 1-2 year old leads and if i cant convert those than i am a failure and i will be fired. Oh and then i am going to screwed on my last check because hey Quicken does not have to pay my commisions if they dont want to. Oh and then the last how do you do is guess what Quicken is going to deny my unemployment because i was fired for just cause. I did not convert enough 1-2 year old leads in 1 week.
I can see how it is easy for Quicken to fire people and just move on, why not, Quicken does not have to be responsible or accountable for anything they do good or bad to current or past employees.

And by the way, i have not seen as extensive of a strand of complaints from clients and employees as Quicken has. Now there very well maybe, but all these complaints are not fabricated, made up or just maliciously being placed on this message board because folks have nothing better to do or simply want revenge. I think people in general look out for each other, and if i can save 1 persons deposit or save a person from being put through a year or more of total corporate hell then i feel like i have helped my fellow man.

The other important thing about this site is that it lets people talk about what happened to them, and see if anybody else experienced what happened to them. It seems that most folks here on this forum have very similar experiences which should be alarming to you. Maybe you dont see what goes on or you wish to not see what is happening at your workplace. I dont know, i cant look into your brain to see how you function however i would ask you to do this.

At the end of June 2007 there was almost 2800 bankers that worked at quicken and i know that is a good number it is documented. Why dont you take a look at the company roster and look at that number now. How many bankers are there now? 1800, 1600, 1500. When i started at Quicken there was roughly 1050 bankers. Did Quicken really hire close to 1800 bankers that were so bad at performing their daily duties that they needed to be fired just since i hired in there? Or did they get to big to fast and when the market turned ugly and the credit crunch hit they needed to unload alot of people fast.

Honestly, what do you think? That many people recently hired were that bad or did Quicken need to unload some salaries and overhead to survive the credit crunch. The answer is obvious, they had to do a massive LAYOFF. But they did not want bad press, so better to fire people and not pay unemployment to them, saves quicken even more money.

I wish you the best of luck R and i hope all works out for you, but take a minute and look around your little cubicle and see the people that are left around. Mostly the same folks that built their careers in a refi boom but cant even admit to that.

As far as Dan Gilbert goes, I have nothing bad to say about him personally. Hell i did not even know the man. I am sure he did not look at my name on list and said fire that guy. However, I just dont feel that he made sure that people who invested a major portion of their lives to his company were taken care of and ultimately as the owner of the company he should be held responsible and accountable for that.

So these are my thoughts about your comments and what happened to me at Quicken. And believe me i have no asperations of taking Quicken loans down, i just want Quicken to be accountable. Will that happen? i doubt it but you never know.

peace out all

To those who wondered - I'm not Dan and I'm not Jay. The reason I went to this site was pure curiosity. I hadn't heard about it before Monday and wanted to see it for myself.

The reason I posted is that I am a long time employee of the company and I'm very proud of the things that have been created. Just like any of you who feel strongly about a group, whether it be your family, your church, your favorite football team - whatever - I was offended by the things being written and wanted to weigh in.

My point was, and is, that time is being wasted by those who continually return to this site.

The company isn't being hurt by the posts to this site. Most folks realize that EVERY company in America of any size has sites like these dedicated to malcontents who can't move on with their lives, and would rather sit around and stew in their anger. Try it - type in ANY big company in America into Google (Countrywide, Chase, Ford, Microsoft, etc) and you will find serial posters who are over the top with their grievances and who live deluded fantasies of taking the company down.

Quite simply - take a long hard look at what you're getting out of returning to this site. If you've left the company - what good is it doing to hang on to your anger? Let's say that all of your points are accurate - so what? Revenge almost always eats up the person who is trying to exact it. Don't let it happen to you.

Last, a few words about the people who own and run Quicken and about the company itself. Are they perfect? Heck no. They make mistakes just like anyone else. Is the company perfect? Absolutely not. Clearly the major growth that the company undertook over the past few years meant that mistakes were made.

However, I do know that Dan, Bill and Jay care deeply about the company and the people who work there. I've seen those three go to the wall for people at the company. I've seen them do amazingly generous things for employees.

Dan has given tens of millions to charities, Bizdom, Finance Park, etc. It's just absurd and plain wrong to paint a guy who has done so much as a horrible person. If you had a bad experience at the company - that's truly a shame. All of us who care about the company are saddened more than you know when people have a negative experience.

We can work our butts off to try and fix the things that go wrong. But, at the end of the day, only you can make sure you make the most of your life.

We all know that guy (or girl) who gets dumped by their girlfriend (boyfriend) and then holds a grudge for years - never letting it go. Who are they hurting? The ex? Hardly. They are hurting themselves.

If you had a bad experience at Quicken Loans - again, that's a shame. Maybe the company was to blame. But, don't let yourself be hurt by the experience twice. If you find yourself harboring anger and bitterness - if you find yourself spending time on the lawsuit or this site - ask yourself why. Ask yourself if you're holding yourself back from finding the next thing.

I don't expect I'll change everyone's mind - but I hope a few people see the wisdom of my words. There is no doubt that some very great people get unfairly let go from companies - including Quicken. If you're one of those great people - don't let anybody or anything hold you back. If you're one of those great people - your best revenge is your success somewhere else. Don't rant and rave and wallow with the bitter people who are always bitching. Great people don't have the time to look in the rear view mirror - they are too busy getting on with creating an amazing future for themselves.

Anyway - thanks for listening. I wish all of you well.

10/9/2007
Quicken Overtime Lawsuit
We are at a very exciting point in the case! Earlier today, we won a motion to compel. The Court ordered Defendants to produce to us the "call clip library" maintained on its intranet site. We believe these call clips will provide great evidence as they are recorded phone calls between loan consultants and prospective customers. On Friday, October 5, 2007, we filed a motion for partial summary judgment, asking the Court to find that a loan consultant's primary job duty is to sell loans. On that same day, Defendants filed their motion for summary judgment on several issues including whether Dan B. Gilbert is individually liable as an "employer" under the FLSA and whether a loan consultant's primary job duty is to provide financial consulting services rather than sales.

We do not yet have a hearing date for these summary judgment motions as we have just begun the briefing process. We will update you on the progress of these motions and any Court rulings that may arise as a result of them

This company cannot help themselves when it comes to just "doing the right thing"
Now they are saying that we were financial consultants.

Can't wait to get my check.

Does anybody know when the news articles are expected to be printed?

There is a law in Michigan called the "Michigan Whistleblower Protection Act". Basically it gives employees protection in case they are fired from their jobs for bringing to management areas such as sexual harrasement, hostile work enviroment, etc.

These lawsuits are bringing in multimillion dollar judgements email me for the attorney who is working on these cases.

You will love Quicken Loans if you want to work 65-75 hours per week for $200 per loan. You may make about $8 per hour after it is said and done. If you like excessive drinking and cocaine, this is the company for you. If you are a female and enjoy being harassed by dirtbags, then send in your application.

If you like watching your friends and yourself get fired and/or constantly threatened within 3-4 months of employment during the worst mortgage market in our lifetime, this is the place. Maybe you will be the 1 out of 10 that makes it beyond your first year! Don't hold your breath, since the refi boom is gone and that is how most directors made their sales.

If you like watching fat guys in expensive suits that don't fit walk around the sales floor with a baseball bat screaming while you are trying to make a sale, this is the place!

If you like trips to Puerto Rico where friends end up in hospitals from overdosing from cocaine provided by a VP, then this is the place.

If you want to work for a company that would lose most of it's management if they had drug testing, send in your resume.

If you want to put your family out of your life and never have kids, then this is the place. If you start to miss your family, your are not committed. Just snort some coke and it all feels fine.

If you don't mind a company that does not honor their word to customers and just wants their $500 deposits, Quicken is for you. Don't worry about sleep, you will not be able to sleep at night if you have a conscience.

Wait till you read the upcoming news stories in the Detroit papers. You will truly want to send in your resume immediately!

Dear ex-female banker

If this story is indeed true about upper management sex scandel than it needs to be brought out in the public. If you have pictures and this can be substantied and this truly is your friend than you have a moral obligation to not only help her but to also help other female employees that are currently being sexually hit on by their direct supervisors. I know many ex-female bankers who were forced to quit since they would not give into specific DMB and RVP demands.

You can either talk about it here or really do something about this illegal behaviour. The choice is yours and you have to live with yourself if you allow this to continue.

You can contact me through Eric Mourath of the Detroit News is number is 3139099596. This company needs to revamp their executive management ranks and eliminate the hostile work environment that it has created.

The poem was way over the top. Everything here about Quicken is true. I just dont like the idea of a few posts making us look like cry babies when that is not the case at all. The post about the sex on the premises is so true and I know exactly who you are talking about. A good friend of mine has some serious pictures and names and places about the group of perverted DVP'S, Directors, and Bankers, shall I say in some unique positions. For me the bigger issues is the DVP and Directors that got a good friend of mine hooked on coke so bad that she had to check into rehab, she was a beautiful girl and I love her dearly, but she was easily influenced, used and fired once she did not want to "perform" for her bosses any longer.

Dharma

Just email dangilbert@quickenloans.com your resume and a copy of your email. You will be hired in an instant. Since you graduated from college and you are capable of writing a complete sentance you qualify for the position as Mortgage Banker.

You will be very successful. Now go practice what you have just preached. Come back to this forum 2 months from now and let us know are you are doing.

In all sincerity I trully wish you the best. There are alot of happy folks at Quicken. Don't let the poison from this website trickle down to your positive attidude. After you learn the business write back and I will set you up from home making 5 times what you will be making at Quicken in addition to working 30% of the time.

Plus I'll throw in health insurance with Blue/Cross Blue Shield.

I look forward to hearing back from you in March 2008.

As a currently unemployed resident in the great state of Michigan, and as a student who did research for my business class about Quicken Loans, I have had ample opportunity to gather extensive information about the company. As a matter of fact, I chose the Quicken Loans Co. as my final project for the class.

I am actually quite surprised to see the comments here about Quicken Loans, as everything that I researched indicated to me that it was a great place to work, with a real sense of loyalty and respect for both employees and clients. Certainly, no person or company is perfect - but they seem to be one of the few quality mortgage companies operating in Michigan right now. Their website gives a great Code of Ethics, which I used in my final project, to show the type of company that I would like to be employed by. (By the way, I did get an A.)

Although some of the RipOff Report comments made here may be posted out of anger, depression or simply denial - this is a valuable website, and has helped to deter me from making some major mistakes when submitting my resume to certain very questionable companies. However, after all the research that I have done about Quicken Loans, I have to say that I would still be interested in employment there, and I hope they respond to my application.

Dear R

I have to agree the poem was quite sad. However I do have to disagree with you on a few points.

Why are you even reading the posts on this website? You are certainly upper management and I would bet $1.28 that your even Dan. Your style of prose fits his specific criteria for responding to victims of certain situations. In addition your response is well written and thought out. That alone would eliminate 99% of your Directors and RVP's of Mortgage Banking.

The only other individual that can compose well thought out commentary is Jay so if this is Jay, we welcome you. I have read Bill's emails. It's obvious that Bill did not take any composition classes at Penn State. To much time on the practice field blocking for the varsity players. So I have to eliminate Billy E.

And if you are Danny G, welcome to our forum of intelligent and unintelligent commentaries about Quicken Loans. Alright back to business.

Some of us who write on these posts are not losers, many are. I for one was looking for a long term career with a great company. I started with your firm with high hopes and a long term perspective of building up a great mortgage career.

I went through the initial training and was very impressed with many aspects of the company.

I worked 12-15 hours per day Monday through Friday. I spent at least a Saturday or Sunday at the office. I made my calls, I utilized my training and I closed loans. Yes I closed loans. I averaged $45,000 per month in revenue over the 12 months that I worked there. I generated $540,000 for the company and was paid $23,000 in commission and $24,000 in base pay. I averaged $16 per hour with base, commission and benefits. Truthfully I could not even recommend any of my family members or friends to purchase a loan through Quicken. I had to send them to Chase Bank for a better deal.

From internal company records the turnover rate of a Quicken Loans banker is close to 90%. 1 out of 10 bankers stays longer than a year. The reason for this is because they have no where else to go. I have talked to many long term employees (2years+). They are miserable, they are beaten up. The Directors of Mortgage Banking treat the bankers like "southern cotton picking slaves". To be constantly monitored for every move you make, to be scolded if you leave the building to go out to lunch. To not show up on the weekend or on a holiday means that you are not committed to the company.

Overall many of us have went on with our lives. We have new jobs and careers. We are honest, hardworking, ethical individuals who will give our lives to employers that honestly care about our well beings.

For you who ever you are to come on this website and tell us we are pathetic is a freedom that you have. If you feel as strongly as you do about your company than I personally challange you to an open debate. I suggest a forum where members of the media can monitor the questions and answers.

Talking tough is one thing. Personally coming to the fight is another. If you are as tough as you think you are than lets get together in person and talk about your company.

You know where to find me.

If Quicken is such a great company, then why does all the management have 1-3 years on the job? It is because they are highest tenure people at the company. Most leave within 6 months to a year because it sucks so bad. The ones that are good salespeople leave because they know they can make so much more money being a real mortgage person. They get fed up working 70 hours for 200 per loan.
Also, if it is such a great company, why is the drug problem so bad. If life is good, people don't need to do coke to try to cover up problems.

Also, if most people that work there love it, when I quit and found a real career a couple of months back, my phone was flooded with Quicken employees asking for me to get them an interview. The HR team at my new company had to see about 50 Quicken resumes come accross her desk. At the time, there were only about 200 bankers in Cleveland. There resumes were flooding Cleveland area companies. You are a complete moron if you believe the crap you posted about great place to work.

I am not upset that much with how much they screwed me, I played it perfectly and was fortunate to have real employment lined up before they could fire me and didn't miss a beat. I am upset for the others that were being worked for 12-14 hours a day with no chance of finding a job, all when Quicken knew they were going to fire them anyway. A couple of my good friends have been out of work for about a month. It is much more difficult to find a job after you have been fired, unfortunately.

I am upset because they ruin lives. Let them get unemployment. Can't do that, since Dan would have to admit that his company is having issues. Forget all the employees who put in 70-80 hour weeks for 200 per loan. Who cares if they have bills, families, car payments. Screw them. Our reputation is much more important than the people who worked in the sweat shop to make us. How about "Do the right thing" and give these people a chance to get back on their feet after you screw them over.

The difference is, with all these lawsuits, the media finally seeing Quicken for what it is, the company will pay.

If Quicken is such a great company, then why does all the management have 1-3 years on the job? It is because they are highest tenure people at the company. Most leave within 6 months to a year because it sucks so bad. The ones that are good salespeople leave because they know they can make so much more money being a real mortgage person. They get fed up working 70 hours for 200 per loan.
Also, if it is such a great company, why is the drug problem so bad. If life is good, people don't need to do coke to try to cover up problems.

Also, if most people that work there love it, when I quit and found a real career a couple of months back, my phone was flooded with Quicken employees asking for me to get them an interview. The HR team at my new company had to see about 50 Quicken resumes come accross her desk. At the time, there were only about 200 bankers in Cleveland. There resumes were flooding Cleveland area companies. You are a complete moron if you believe the crap you posted about great place to work.

I am not upset that much with how much they screwed me, I played it perfectly and was fortunate to have real employment lined up before they could fire me and didn't miss a beat. I am upset for the others that were being worked for 12-14 hours a day with no chance of finding a job, all when Quicken knew they were going to fire them anyway. A couple of my good friends have been out of work for about a month. It is much more difficult to find a job after you have been fired, unfortunately.

I am upset because they ruin lives. Let them get unemployment. Can't do that, since Dan would have to admit that his company is having issues. Forget all the employees who put in 70-80 hour weeks for 200 per loan. Who cares if they have bills, families, car payments. Screw them. Our reputation is much more important than the people who worked in the sweat shop to make us. How about "Do the right thing" and give these people a chance to get back on their feet after you screw them over.

The difference is, with all these lawsuits, the media finally seeing Quicken for what it is, the company will pay.

If Quicken is such a great company, then why does all the management have 1-3 years on the job? It is because they are highest tenure people at the company. Most leave within 6 months to a year because it sucks so bad. The ones that are good salespeople leave because they know they can make so much more money being a real mortgage person. They get fed up working 70 hours for 200 per loan.
Also, if it is such a great company, why is the drug problem so bad. If life is good, people don't need to do coke to try to cover up problems.

Also, if most people that work there love it, when I quit and found a real career a couple of months back, my phone was flooded with Quicken employees asking for me to get them an interview. The HR team at my new company had to see about 50 Quicken resumes come accross her desk. At the time, there were only about 200 bankers in Cleveland. There resumes were flooding Cleveland area companies. You are a complete moron if you believe the crap you posted about great place to work.

I am not upset that much with how much they screwed me, I played it perfectly and was fortunate to have real employment lined up before they could fire me and didn't miss a beat. I am upset for the others that were being worked for 12-14 hours a day with no chance of finding a job, all when Quicken knew they were going to fire them anyway. A couple of my good friends have been out of work for about a month. It is much more difficult to find a job after you have been fired, unfortunately.

I am upset because they ruin lives. Let them get unemployment. Can't do that, since Dan would have to admit that his company is having issues. Forget all the employees who put in 70-80 hour weeks for 200 per loan. Who cares if they have bills, families, car payments. Screw them. Our reputation is much more important than the people who worked in the sweat shop to make us. How about "Do the right thing" and give these people a chance to get back on their feet after you screw them over.

The difference is, with all these lawsuits, the media finally seeing Quicken for what it is, the company will pay.

If Quicken is such a great company, then why does all the management have 1-3 years on the job? It is because they are highest tenure people at the company. Most leave within 6 months to a year because it sucks so bad. The ones that are good salespeople leave because they know they can make so much more money being a real mortgage person. They get fed up working 70 hours for 200 per loan.
Also, if it is such a great company, why is the drug problem so bad. If life is good, people don't need to do coke to try to cover up problems.

Also, if most people that work there love it, when I quit and found a real career a couple of months back, my phone was flooded with Quicken employees asking for me to get them an interview. The HR team at my new company had to see about 50 Quicken resumes come accross her desk. At the time, there were only about 200 bankers in Cleveland. There resumes were flooding Cleveland area companies. You are a complete moron if you believe the crap you posted about great place to work.

I am not upset that much with how much they screwed me, I played it perfectly and was fortunate to have real employment lined up before they could fire me and didn't miss a beat. I am upset for the others that were being worked for 12-14 hours a day with no chance of finding a job, all when Quicken knew they were going to fire them anyway. A couple of my good friends have been out of work for about a month. It is much more difficult to find a job after you have been fired, unfortunately.

I am upset because they ruin lives. Let them get unemployment. Can't do that, since Dan would have to admit that his company is having issues. Forget all the employees who put in 70-80 hour weeks for 200 per loan. Who cares if they have bills, families, car payments. Screw them. Our reputation is much more important than the people who worked in the sweat shop to make us. How about "Do the right thing" and give these people a chance to get back on their feet after you screw them over.

The difference is, with all these lawsuits, the media finally seeing Quicken for what it is, the company will pay.

I am amazed at the number of (similar) stories regarding this company posted on this site. Personally I am pleased to have found them - I was in the process of applying to re-refinance our mortgage with Quicken Loans and was about to pay a $500 "refundable deposit" - after reading these posts, they are history.

So far as the suggestion from 'R' is concerned, if just one tenth of these claims are true, it's quite easy to understand why ex-employees now feel bitter. But its not just ex-employees complaining, there are numerous customers too - are they all "losers" as well?

Finally I can't help but wonder why an employee who claims to be so happy with his employer would be searching posts about them on the Rip Off Report to begin with, and suspect this might just be another company shrill like those exposed on Wilkepedia for continually editing the adverse entries on that site.

Thank you Rip Off Report (and the posters) I am fairly sure you saved me $500!

I hope the people who post their venom here realize how incredibly pathetic they look.

Seriously - move on.

I'm sure it feels good to rant and rave and pretend to have power and influence that you really don't have - but, at the end of the day, it only hurts YOU. Let it go. Find another job.

Maybe it isn't your fault that things didn't work out. Or maybe it is. Either way - what good does dwelling on it do?

If the folks who post here day after day would put as much energy into their next job - they wouldn't have time to even think about their time at Quicken. They'd be too busy being successful.

Sadly, the reality is that the ones who post her day after day are folks who are serial losers. They have failed in many aspects of their lives. Yet, instead of brushing themselves off and getting busy with something else, they wallow in a self-righteous stew of anger and engage in deluded fantasies about how they will gain some sort of retribution.

The company's history and success speak for themselves. Like any person, group or company - Quicken Loans isn't perfect. But it has given thousands of people a great career and a great living for 20+ years. Most people who work there love it.

So - get busy creating your own success somewhere else. Trust me - you'll be a lot happier. Nobody has ever made a worthwhile mark in the world by trying to tear someone else down.

Move on my friend.

Anyone who has ever worked at Quicken Loans looks at things differently. By posting the truth on this website and sharing our stories with the media and law firms, we are helping current and potential employees. If we can save just one person (and I know we have) from making the mistake of passing over a good job or choosing Quicken's lies over another career, we are doing our job. We are all doing a public service!

From reading the stories about this Company it is pretty obvious that there is a serious lack of professionalism with the management. People have reasons to be angry but is "bringing down Quicken Loans" a logical solution? I'm sure there are a few thousand employees that either 1. Are not having these problems or 2. Are willing to live with them in order to keep their employment/benefits.

If you have worked for this company and feel you have been wronged, become a part of this lawsuit that has been mentioned several times. Don't try and ruin a company's reputation, because you aren't just hurting the management/owners, you are jeopardizing the livelyhood of a lot of other people. Is it really fair to do that just because you are angry? Many of the posts on here appear to be very well thought out, but a poem? It is really reminiscent of something a teenage girl would write after her boyfriend dumped her. (Not trying to offened, it just gives a loss of credibility)

From reading the stories about this Company it is pretty obvious that there is a serious lack of professionalism with the management. People have reasons to be angry but is "bringing down Quicken Loans" a logical solution? I'm sure there are a few thousand employees that either 1. Are not having these problems or 2. Are willing to live with them in order to keep their employment/benefits.

If you have worked for this company and feel you have been wronged, become a part of this lawsuit that has been mentioned several times. Don't try and ruin a company's reputation, because you aren't just hurting the management/owners, you are jeopardizing the livelyhood of a lot of other people. Is it really fair to do that just because you are angry? Many of the posts on here appear to be very well thought out, but a poem? It is really reminiscent of something a teenage girl would write after her boyfriend dumped her. (Not trying to offened, it just gives a loss of credibility)

From reading the stories about this Company it is pretty obvious that there is a serious lack of professionalism with the management. People have reasons to be angry but is "bringing down Quicken Loans" a logical solution? I'm sure there are a few thousand employees that either 1. Are not having these problems or 2. Are willing to live with them in order to keep their employment/benefits.

If you have worked for this company and feel you have been wronged, become a part of this lawsuit that has been mentioned several times. Don't try and ruin a company's reputation, because you aren't just hurting the management/owners, you are jeopardizing the livelyhood of a lot of other people. Is it really fair to do that just because you are angry? Many of the posts on here appear to be very well thought out, but a poem? It is really reminiscent of something a teenage girl would write after her boyfriend dumped her. (Not trying to offened, it just gives a loss of credibility)

From reading the stories about this Company it is pretty obvious that there is a serious lack of professionalism with the management. People have reasons to be angry but is "bringing down Quicken Loans" a logical solution? I'm sure there are a few thousand employees that either 1. Are not having these problems or 2. Are willing to live with them in order to keep their employment/benefits.

If you have worked for this company and feel you have been wronged, become a part of this lawsuit that has been mentioned several times. Don't try and ruin a company's reputation, because you aren't just hurting the management/owners, you are jeopardizing the livelyhood of a lot of other people. Is it really fair to do that just because you are angry? Many of the posts on here appear to be very well thought out, but a poem? It is really reminiscent of something a teenage girl would write after her boyfriend dumped her. (Not trying to offened, it just gives a loss of credibility)

Last night I had a revelation
Somehow I have to make you pay
It's all about manipulation
And what it takes to get my way
I don't believe in soft solutions
No one makes a fool of me
Without receiving retribution
No one hurts me and goes free

I'll play on your fears, I'll leave you in tears
You'll never be the same, my friend
You're walking a line, it's a matter of time
You'll never rest easy again

I've got the power to bring you down

I've heard it said, to err is human
It's forgiveness that's divine
I thought about forgiving you, but
I want revenge, I want what's mine
I think it's time to settle scores now
It's time to set the record straight
You'll know it's coming, you won't know how
Or when, you'll have to watch and wait

I'll play on your fears, I'll leave you in tears
You'll never be the same, my friend
You're walking a line, it's a matter of time
You'll never rest easy again

I've got the power to bring you down

You know, it feels intoxicating
To be intimidating
It's invigorating
To see you shaking

I've got the power to bring you down

You know something, you see it coming,
You know I will stop at nothing.

I dont have alot of juicy stories but i will share what i have.

Time and time again we were told not to overstate someones income, and to do the right thing. We even had meetings about it. But if the team wasnt doing to well, she would tell me to have him make "what we needed him to" to make the loan work. Hypocrite.

I know that many talk about people doing coke, but my friends ex girlfriend did coke WITH my old director. Professional.

At more than one company outing, she got totally wasted drunk. I know these outings are supposed to be fun, but i cant remember my manager getting totally wasted slurring their words at any other company i have worked for. I lost all respect for her. Really Professional.

One more thing. They tried to screw me out of my unemployment, saying i was fired for misconduct. I fought it, writing a letter to the unemployment agency detailing what went on there. Guess what? I won. "Do the right thing"