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  • Report:  #1504789

Complaint Review: Quicken

Quicken Intuit Quicken product Simplifi has no operational phone or live chat contact-only Community Chat Fredericksburg VA

  • Reported By:
    Bruce — Raleigh United States
  • Submitted:
    Sun, February 07, 2021
  • Updated:
    Mon, February 08, 2021

Living in NC, selected the Intuit presence in VA for this report. Signed up ~ 2 weeks ago for the free trial subscription of Simplifi. Discovered this product has more holes in it than swiss cheese. As a retired Telecom/VoIP test & support engineer, the release of this product in NOV 2020 without reliable contact points is frustrating, time consuming and potentially dangerous to your financial  and mental well-being.

All I want to do is Chat or speak to a product support person. IMPOSSIBLE unless you take the 'slow boat to China' option via the Community Chat/Support sub-website. Simply unacceptable and ridiculous !!!

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