R H STRAUSS person who changed my oil drove my car into another car and damaged my fender. I was told to get two estimates and the damage would be repaired and a check sent to me. ripoff liars! BRONX, NEW Y0RK NEW YORK
On 10/22/04 I went Strauss Discount Auto for an oil change. The man that changed my oil moved my car into the car port to change the oil, gunned my car and hit another car damaging my left fender and the back of the other car he went into. I was told to get 2 estimates and the Strauss would pay for the damage to my car. I did that. I had to call the Strauss several times to find out if they got my estimates (I took the estimates to the Bronx location they Manager sent in the estimates but never told the head office where the estimates came from). Now they have my two esimates, they told me they will pay the lowest $423.04 and when I call I am being told, "they haven't cut the check." Meanwhile my car is still damaged. The manager at the Bronx store has quite, the guy that damaged my car is still working there (he was a student repair man). I was told they were going to take the damage money from his check.
Hannah
Bronx, New York
U.S.A.