Complaint Review: r+l carrier

I send from miami to cleveland a washer and dryer in a pallet of 200 pounds, my sister in cleveland ...

 the driver came to the property and asked for money, saying that the costs not be paid, and I paid $ 300 from before and are charged to my credit card.

the driver does not want to lose the load, saying she should do, but she must pay him, to do it as a woman can lose a load of 200 pounds????

until she could reach a settlement with the driver, lowering it on the street, because not help to get into the house.

she have to call the neighbors for help, I call the company, and they say that before I knew it not down load the truck, but never really talk about it, they communicate with the driver and the disprove the whole situation, the company answer my that my sister and I lie,

are a fraud, not recommend the company