R+L Carriers RL Carriers (Jeffrey Wade, General Counsel) Like the Others, Damages and Refuses Responsibility Wilmington Ohio
I ordered a $1600 dining room table from a small craftsman in Niagara Falls, NY. He warned me to inspect any package for damage when it was delivered. R+L Carriers of Wilmington, OH delivered a damaged package and got an unsuspecting neighbor to sign for it (it was delivered outside the promised window of time when we were home). Jeffrey Wade, attorney for R+L refused to make restitution (he offered $1 per pound). In small claims court, the judge found that R+L had delivered the product damaged, but said I would need to sue the small guy who made the table and he would have to sue R+L. The craftsman has no stomach (or funds) to legally do this, and I have no interest in suing him. So R+L shirks responsibility. This is a highly unethical company in an industry not known for good behavior.