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  • Report:  #1360737

Complaint Review: RAC Ashley

RAC Ashley Acceptance Now, RAC, Ashley HomeStore RIP OFF RIP OFF RENTAL PROGRAM Lithonia Georgia

  • Reported By:
    Georgia Peach T — Conyers Georgia USA
  • Submitted:
    Thu, March 09, 2017
  • Updated:
    Thu, March 09, 2017

I applied for credit through Acceptance Now which is known as RAC Acceptance.  the program was to only be for 3 months, but no longer than 12 month to pay off furniture.  I was mobilized to Fort Bragg, so my husband finish the contract.  I called to get a pay-off price after 6 months and was told that a 2400.00 purchase was still at 2483.00.  they could not explain the breakdown but gave me a printout.  A year later, I am still paying on furniture and the pay off is still at 1400.00.  they are only crediting 82.39 towards furniture from a 269.00 monthly payment every month for the last 14 months. 

1 Updates & Rebuttals


RAC Employee

Texas,
USA

Customer Service

#2UPDATE Employee

Thu, March 09, 2017

Hello, I work for Acceptance Now. We'd be happy to look into your account further and see if we can help clear things up. Please give our customer service team a call at 1-800-422-8186.

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