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  • Report:  #144463

Complaint Review: RAC - Rent A Center

RAC - Rent A Center ripoff, reselling PC's that lexmark sent back to Dell, because of bad hard drives!!!! Frankfort Kentucky

  • Reported By:
    Frankfort Kentucky
  • Submitted:
    Mon, May 30, 2005
  • Updated:
    Thu, June 02, 2005
  • RAC - Rent A Center
    363 Versailles Road
    Frankfort, Kentucky
    U.S.A.
  • Phone:
    502-695.0994
  • Category:

I know for a fact they sell bad Pc's that lemark sent back. Hum. makes you wonder. I have had 5 in 10 month's. Now that i have almost paid it off Dell tells me about some things and Lexmark knows. Could it be i know techs there? hum.

The store here changes managers like every other month. Now they are all new employee's. HUM. They replaced my PC two days ago again. My wife brought it home wrapped in plastic. Guess waht? It is busted. Looks like a hammer was taken to it. Wrong PC wrong everything.

I have filed a report with the BBB and the Attorney Generals Office.Guess waht? they have a stack of reports about them. Thank God i have 4 other Pc's. NOT from them. My brother's lawyer is the Gov's lawyer. Guesswhat?i reported them to the Gov. Do not rent from them here in Kentucky. i think they will be going out of our state. Thank You

Anthony
Frankfort, Kentucky
U.S.A.

3 Updates & Rebuttals


Anthony

Frankfort,
Kentucky,
U.S.A.

Daniel in the Lonestar State

#4Consumer Comment

Thu, June 02, 2005

I called Dell.. this is a three year old system..... sold as new. Its a known fact about the hard drives at lexmark/huge company that makes printers. You don;t think i will put a tech's name on here ?Sorry. Just ask lexmark. As you know they used to be IBM. So thats how i know. Hope this answers all your ?'s.. Thank You


Daniel

Beeville,
Texas,
U.S.A.

What is your proof?

#4Consumer Comment

Wed, June 01, 2005

I'm not an employee of RAC so do not think that I am biased, but how exactly do you know that this is being practiced by RAC? Who are these techs? I'm very curious. In every case that I'm aware of, RAC buys directly from the manufacturer, meaning it buys all its products brand new.

Now, there may be a case where it is purchasing refurbished systems as bargain rates but it would be foolish for them to buy broken down systems knowing they'll fail as they are required by their rental agreement to fix or replace any faulty merchandise.

What exactly are the problems you've been having?


Anthony

Frankfort,
Kentucky,
U.S.A.

i have a lawer and i pay ahead of time

#4Author of original report

Mon, May 30, 2005

o.by the way i have a lawer and i pay ahead of time ,so louisvilee person there you go.

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