Complaint Review: Rachel Ellis Of Sensational Designs

I paid a deposit Rachel Ellis $265 on August 21 to make me a competition suit. I was told I would receive a tracking number when I sent the second payment - which would be the full cost of the suit (including the deposit.)

I was sent several paypal invoices over a 2-day period to which I responded and sent a second payment of $260 on October 14. I was told I would receive a tracking number and the suit would arrive by October 22nd at the latest.

I received neither. I did receive a series of lies whenever I asked where the tracking number was and when I could expect my suit.

In doing research, I have found that Rachel Ellis is a repeat offender: http://www.ripoffreport.com/reports/0/190/RipOff0190059.htm
and
http://forum.bodybuilding.com/showthread.php?t=108197741&page=4

I have contacted other people that she has ripped off and they tell me they were told the same lies over and over and ripped off for thousands of dollars.

Yet, she is still in business and ripping off unsuspecting people.

When she is called to face her lies she becomes aggressive and defensive, resorts to name calling and swearing. She is just 27 years old, which is reflective of her attitude when dealing with her.

She does not follow through on her promises and comes up with any excuse possible to explain why she can't send your suit.

I am 2 weeks away from my competition and now have to get another suit maker to make me a suit. Thank god for reputable suit designers!! However, Rachel has now effectively stolen $525 from me.

Lisa moskaluk
Bolton, Ontario
Canada