Complaint Review: Rad Performance Tire &wheel

This guy has no clue what he is talking about. I deal a lot with Rad on a regular basis and I just don't think he has a clue what he's doing or talking about. Im going to be going to Rad to get my wheels and tires come tax time. Thanks Rad for getting parts from me. ;-)

I was referred to Rad performance by an associate, and I was very glad I took his advise. Ron was courteous and they did a great job on my vehicle. I have been back since then and always the same great service. I dont understand the negative comments by the other consumer. I do think maybe something may have happened, but with a cool head, I also believe an agreement by both parties could have been made to everyones satisfaction.

I stumbled across this report while looking for some wheels online. I must say I have been doing business with Ron and Dwight for years, really since they opened and were located on Eugene St. These guys are truly top notch, stop by and you will see as soon as you walk in the door they are on their game! I have bought 4 sets of wheels and at least 8 sets of tires from RAD. Every time they have treated me with respect and got me out as quick as possible. Let's face it, anyone that spells as bad as kool is obviously full of it. Ever heard of spell check? Stop by you will not be disappointed. To Ron and Dwight, you set the customer service level so high that no one else can even come close! Customer for life, Thanks!!!

KOOL CAME IN TO MY STORE WITH HIS JUNKY CADILLAC & BROUGHT HIS OWN TIRES IN FOR ME TO MOUNT. KOOL ALREADY HAD 1 OF 5 STUDS ON THE REAR OF HIS CAR BROKEN. WHEN WE TRIED TO REMOVE THE LUGNUTS OFF OF THE OTHER 4 ONE OF THOSE WAS CROSS THREADED BY WHOEVER PREVIOUSLY HAD THE WHEEL OFF THE VEHICLE & OF COURSE THE STUD BROKE WHILE TRYING TO REMOVE IT. I EXPLAINED TO KOOL THAT WHAT HAD HAPPENED & HE RELUCTANTLY AFTER WHINING ABOUT THE PRICE AGREED TO PAY. OK NOW I MOUNTED 2 20 INCH TIRES WHICH KOOL GOT SOMEWHERE ELSE @ $20 PER TIRE MOUNTED BALANCED W NEW VALVES STEMS SO THATS $40. I ALSO REPLACED 2 STUDS, 1 WAS BROKEN ALREADY & 1 BROKE UPON REMOVAL. STUDS COST $5 EACH, THATS $10 MORE & THEN I WORKED ON HIS CAR FOR NEARLY AN HOUR REMOVING THE BRAKE CALLIPER & REPLACING THE STUD WHICH WOULD NORMALLY COST $40 MORE DOLLARS.TOTAL BILL SHOULD HAVE BEEN $90 BUT I SETTLED FOR $80 DOLLARS BECAUSE THIS GUY COMPLAINED & MOANED SO MUCH ABOUT HAVING TO PAY I CUT HIM A DEAL @ $80. WHAT IT ALL BOILS DOWN TO IS THIS GUY IS A JERK FOR WRITING A B/S REPORT ABOUT SOMETHING HE OBVIOUSLY HAS NO IDEA WHAT HE'S TALKING ABOUT. I LOVE HAVING ME OWN BUSINESS & I LOVE MY CUSTOMERS. WE PRIDE OURSELVES ON HONESTY & WE DEFINITELY DONT TAKE ADVANTAGE OF OUR CUSTOMERS. UNFORTUNATELY THERE ARE ALWAYS A FEW PEOPLE IN THE WORLD YOU CANT SATISFY NO MATTER WHAT YOU DO , & THEN THEY WANT TO DRAG YOUR NAME THROUGH THE MUD. KOOL - YOU ARENT KOOL

KOOL CAME IN TO MY STORE WITH HIS JUNKY CADILLAC & BROUGHT HIS OWN TIRES IN FOR ME TO MOUNT. KOOL ALREADY HAD 1 OF 5 STUDS ON THE REAR OF HIS CAR BROKEN. WHEN WE TRIED TO REMOVE THE LUGNUTS OFF OF THE OTHER 4 ONE OF THOSE WAS CROSS THREADED BY WHOEVER PREVIOUSLY HAD THE WHEEL OFF THE VEHICLE & OF COURSE THE STUD BROKE WHILE TRYING TO REMOVE IT. I EXPLAINED TO KOOL THAT WHAT HAD HAPPENED & HE RELUCTANTLY AFTER WHINING ABOUT THE PRICE AGREED TO PAY. OK NOW I MOUNTED 2 20 INCH TIRES WHICH KOOL GOT SOMEWHERE ELSE @ $20 PER TIRE MOUNTED BALANCED W NEW VALVES STEMS SO THATS $40. I ALSO REPLACED 2 STUDS, 1 WAS BROKEN ALREADY & 1 BROKE UPON REMOVAL. STUDS COST $5 EACH, THATS $10 MORE & THEN I WORKED ON HIS CAR FOR NEARLY AN HOUR REMOVING THE BRAKE CALLIPER & REPLACING THE STUD WHICH WOULD NORMALLY COST $40 MORE DOLLARS.TOTAL BILL SHOULD HAVE BEEN $90 BUT I SETTLED FOR $80 DOLLARS BECAUSE THIS GUY COMPLAINED & MOANED SO MUCH ABOUT HAVING TO PAY I CUT HIM A DEAL @ $80. WHAT IT ALL BOILS DOWN TO IS THIS GUY IS A JERK FOR WRITING A B/S REPORT ABOUT SOMETHING HE OBVIOUSLY HAS NO IDEA WHAT HE'S TALKING ABOUT. I LOVE HAVING ME OWN BUSINESS & I LOVE MY CUSTOMERS. WE PRIDE OURSELVES ON HONESTY & WE DEFINITELY DONT TAKE ADVANTAGE OF OUR CUSTOMERS. UNFORTUNATELY THERE ARE ALWAYS A FEW PEOPLE IN THE WORLD YOU CANT SATISFY NO MATTER WHAT YOU DO , & THEN THEY WANT TO DRAG YOUR NAME THROUGH THE MUD. KOOL - YOU ARENT KOOL