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  • Report:  #704325

Complaint Review: Radialabs

Radialabs 01/04/2011 purchased free trial for $3.95. Charged twice again at $75.95 each 01/26 & 02/08/2011 Internet

  • Reported By:
    Kim — muskogee Oklahoma United States of America
  • Submitted:
    Wed, March 09, 2011
  • Updated:
    Wed, March 09, 2011

Ordered a "free trial offer" from Radialabs for instant wrinkle reducer through the internet on 01/04/2011. Total cost of $3 95 paid for shipping and handling.

Product / packaging did not contain any other paperwork or instructions as to "free trial offer".

Received my credit card statement today and found (2) charges for $74.95 each, dated 01/26 and 02/08/2011. Have no idea what these charges are for, never told I'd be receiving further billing like I did with Hydroxatone. Additionally, found this same product on Amazon.com for $40.00.

Called Radialabs' toll-free number numerous times and customer service never answered the phone (approximately 3:30-4:00 PM CST). One call I waited in excess of 12 minutes.

Reported Radialabs to BBB, West Palm Beach, FL. Radialabs is not a member of the BBB but have many complaints filed against them and have been rated an "F". I have also contacted and disputed these charges with my credit card company.

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