Complaint Review: Radiance Custom Tanning MOBILE AIRBRUSH TANNING

LISA PLETTS, OWNER AND INDIVIDUAL WHO I ENROLLED TO HAVE IN HOME SPRAY TANNING SESSIONS FOR $200.00 UNLIMITED FOR THE MONTH, CAME INTO MY HOME ON 8-17-2010 AND TOOK THE $200.00 IN CASH FOR SERVICES SHE HAS YET TO PROVIDE.  I'VE CALLED TO MAKE TANNING SESSIONS WITH HER ON 3 OCCASIONS, AND ON EACH OF THE 3 APPOINTMENTS, SHE'S CALLED AND GIVEN ME AN EXCUSE AS TO WHY SHE CANNOT MAKE HER APPOINTMENT SHE'S ALREADY BEEN PRE-PAID TO HONOR. (EXCEPT ON 1 OF THE 3 APPOINTMENTS, SHE DIDNT CALL AT ALL, AND ACTED AS IF I WAS MISTAKEN FOR THE MISSED APPOINTMENT SHE KNEW SHE SCHEDULED WITH ME JUST THE DAY PRIOR).

AFTER SEVERAL TEXTS MESSAGES AND VOICE MAIL MESSAGES I HAD TO LEAVE SINCE SHE NO LONGER ACCEPTED MY CALLS.... I ASKED FOR MY MONEY TO BE REFUNDED IN WRITING, ON THE 27TH OF AUGUST. SHE VERBALLY LEFT ME A VOICE MAIL, STATING SHE WAS PRORATING THE MONTH, EVEN THOUGH SHE HADNT DONE ANYTHING SHE SAID THE MEMBERSHIP FEES WERE PAYING FOR, LIKE SPRAY TANNING...... AND SHE VERBALLY AGREED TO MAIL ME A CHECK REFUND FOR "PRORATED AMOUNT OF $100.00".  HOW SHE CAME TO THAT REFUND AMOUNT IS A MYSTERY.  ****  SINCE THAT DATE SHE AGREED TO WRITE ME A CHECK FOR A REFUND, .....I HAVE YET TO SEE ANY FORM OF MY REFUND DUE.

SHE WILL NOT RETURN ANY OF MY PHONE CALLS;  TO MY SEVERAL MESSAGES ASKING HER IF SHE'D MAILED OUT MY REFUND, AS SHE STATED SHE WOULD.

ONCE SHE RECIEVED THE CASH FOR MONTHLY FEES, SHE AVOIDS THE CLIENT, RIPS OFF PEOPLE BY NOT HONORING THE MEMBERSHIP TERMS AND UNLIMITED SPRAY TANNING FOR THE MONTH INCLUDED IN THE 200.00 SHE COLLECTED, YET I NEVER RECEIVED 1 SESSION FOR SERVICES I ALREADY PRE-PAID HER TO HONOR.

NO SERVICES WERE PERFORMED SINCE THE DATE OF HER RECIEVING MY $200.00 IN CASH.

NO REFUND HAS BEEN MAILED/RECEIVED, AS SHE'D AGREED TO MAIL FOR MY REFUND.