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  • Report:  #1453329

Complaint Review: Radiant Revive

Radiant Revive Be very very careful when ordering from this company. They "sell" you a sample for a very low cost and then a couple days later they charge you $89.00.

  • Reported By:
    Peggy — LONGMONT Colorado United States
  • Submitted:
    Wed, July 25, 2018
  • Updated:
    Wed, July 25, 2018

They say they have it on their website but I think you have to read their terms and conditions to get all the facts about how they do business.  It is NOT TRANSPARENT marketing.

You will feel like you are ordering a sample of their product to try and then they will email you their marketing materials (always with an email address) but that's not what they are doing.  The send you the product and then immediately charge your credit card the full amount. 

If you call and complain, they will reduce the price by 75% and freeze your account (because you've also signed up for auto-ship, which is also not transparent).  They will give you a window in which to call and unfreeze your account and get more product and auto ship and auto pay at the new price or you can cancel at that point. 

Wow!  This is a horrible way to do business and they could have the best products in the world and I will never do business with them because I think their practices are deceptive and not transparent.  Shame on them!!

The number to call is 1-855-633-0203 to get to their customer service.  The phone number on the website is not good.  None of the options work.  They also have no information on their website to help you understand the terms or cancel your order or where they are located or who they are.  I hate when I do dumb stuff like this!!!

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