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  • Report:  #1433385

Complaint Review: Radiant Revive

Radiant Revive Charged credit card for unrequested and unsent products, then subscribed me without my request Internet

  • Reported By:
    Barry — POPLAR BRANCH North Carolina United States
  • Submitted:
    Fri, March 09, 2018
  • Updated:
    Fri, March 09, 2018

Same scam as everyone else. Ordered a $5 sample with a 2 week trial before a subscription kicks in. 7 days after ordering (before the sample even arrived) they charged my wife's account $88 and $92. The website doesn't have a phone number, but it comes on the credit card bill so you can call them. They're based in NC. Be prepared for an unpleasant conversation.

They refused to refund the money but said they would cancel her "subscription". Got nasty on the phone and told my wife to buzz off, "it was her fault, not theirs".

Called the bank Nov 20th and filed fraud charges to get the charges reversed. Today (Mar 9th) I'm reviewing the bank statement online and notice a $4.95 charge by Radiant Revive. Usually I ignore the small change charges since we have gotten into the habit of using the card for small conveniance store purchases but the company name caught my eye. I go back through previous months and sure enough they have been charging my wife's credit card $4.95 every month since Dec 4th.

Filed another fraud charge and cancelled her card this morning.

If you've been scammed by this company, go back through your records and make sure they aren't still stealing from you.

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