Complaint Review: Radiant Revive

I ordered a sample skincream ad said only pay S&H of 4.95. I called company as soon as recieved cream to find out what price and shipment dates. When told price of 90.00 per cream that's 198.00 per month. Told her I wanted to cancel now. Agent told me she could give me 75% off if I continued with products. I told her, no thank you even at that price because of holidays I could NOT pay for more shipments until after January 1st. No money in bank until then. She then said she could also hold off shipments AND payments until after January 1st. So I agreed to payments of 23.00 and 21.00 after January 2018.

Then on December 26th they charged my debt card both charges overdrawing my bank acct by 100.00 including 1st 35.00 overdrafts CHG. I called company crying and very upset. I am retired and on fixed income and even if I can get bank to not keep charging 35.00 everyday until money hits bank on January 1st. Ki also only had 35 units left on my phone before it died. When I told agent tamesha(??) She hung up on me called back got same agent and when I told her what happened and I needed a refund because they promises not to charge me anything until January 1st.

All I was asking for them to keep their promise, refund my 59.wish money today and they could charge it again on the first. So they would get money , 5 days later than they charged.I kept saying pls we need to hurry because my phone did not have many minutes and I would be disconnected. She put me on hold and left me there. I hung up finally got different argent I asked for manager told her I had already called and my phone was going to die in ayt this point 13 units. She said amount charged to my bank was payment for my first shipment that I already paid the initial price for trial.

No one ever told me that because she talked me into staying and paying after January that instead of the 4.95 trail cream. And nothing in her comment that no CHG promised until Jan. So nothing they could do to help me. I said you say these calls taped please listen to tape and you can see she promised no money out of acct until January. I told her I did not know what she had put into computer but listen to tape please you can see I asked NUMEROUS TIMES. NOTHING OUT OF MY BANK!!!!! THEY REFUSED TO FIX!!!!!!! IM TELLING EVERYONE ON LINE!!!!!!! VERY ANGRY! I WILL NOT HAVE FOOD MONEY NEXT MONTH!!!!!! ALL THEY HAD TO DO WAS REFUND MY MONEY THEN RECHARGE IT AFTER THE FIRST...... AS AGREED TO!!!!!