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  • Report:  #1433420

Complaint Review: Radiant Revive

Radiant Revive DERMA MIRA Keep taking my money even after I cancelled. High Point North Carolina

  • Reported By:
    Lola — Evansville Indiana United States
  • Submitted:
    Fri, March 09, 2018
  • Updated:
    Fri, March 09, 2018

I order a trial sample and was charge $2.49 and 4.95. Two weeks later I got a charge for $89.95 so I called and cancelled.  They tried to talk me into a lesser price but I said no. My order email and comfirmation emails are dated two weeks apart so I cancelled in the time frame. 

I recently got a text that they had charged another $4.95.  When I called to find out why, they told me they couldn't find my account with any of the information I gave them. When I said I'm looking at my bank account with the charge, they hung up.

  I called back and got another person.  She basically told me the same thing and then I heard her start the same "canned" speech about not being able to find my information.  I knew she was going to hang up on me so I stopped her and tried to get someone higher up and she hung up. I called my bank and had them cancel my card.  Learned my lesson.

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