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  • Report:  #1420801

Complaint Review: Radiant Revive

Radiant Revive Not informed when I bought 2 samples that if I did not cancel in 14 days I would be charged full price instead. Greensboro North Carolina

  • Reported By:
    Sara — Alger Michigan United States
  • Submitted:
    Wed, January 03, 2018
  • Updated:
    Wed, January 03, 2018
  • Radiant Revive
    2618 Battleground Ave., Suite A
    Greensboro, North Carolina
    United States
  • Phone:
    1-855-633-0203
  • Category:

When I got another product in the mail today, I called the company to say I wasn't expecting anything from them and that I hadn't tried the product yet.

This is when they informed me I was past the 14 days to 'cancel' any further shipments and not only being charged the higher price, I was also going to have to pay full price for the second shipment. No where was I informed of this up front. The company refused to credit me from the whopping big price, even when I asked for the supervisor. She said the same thing.

The company would not budge. They would not give me the owner's name or headquarter's phone. They did send me cancellation confirmation that I no longer will receive product but had to still pay full price and not the 'sample' price I agree to in the beginning.

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