Radiant Revive Scammed me for $361.79 worth of Radient Revive wrinkle remover by setting me up on monthly auto pay without my permission. Bellingham WA
On 07/24/18 I called 1-855-633-0203 Radiant Revive, as seen on Today and Rachel Ray. I ordered a sample of the wrinkle remover cream for a shipping charge of $4.95. I received a sample of cream and serum from UPS. There was no packing slip, instructions, disclosure or any fine print.
I checked my account and found a charge dated 07/24/18 of $88.47 and $89.95! Returned order immediately with my info included. Called 1-800 number for refund. Nope, as 7 days had passed since my order date and that was the only refund window. Asked to cancel my account and fumed!
Two weeks later, as I had been set up on monthly auto-ship, received another order with bank charges of $4.95, $89.95 and $88.47. Immediately returned items and called to complain. Sorry, the only time to receive a refund was the 7-day window from the initial call. He said I had agreed to the terms of service at time of that call.
”What about all the product returned to the factory? “We don’t know what the factory is doing!” Asked to cancel. This time it worked. Banks are unable to return funds or help. I’m out $361.79 with no recourse! Unable to contact factory.
I’m really upset I made the initial order without checking out this company.