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  • Report:  #1418758

Complaint Review: Radiant Revive Skin Care

Radiant Revive Skin Care Charged full price for what was supposed to be a Free Sample. Also, sent another one, not ordered. High Point North Carolina

  • Reported By:
    jeanne — wildwood Missouri United States
  • Submitted:
    Fri, December 22, 2017
  • Updated:
    Fri, December 22, 2017

As explained in other reports, about this company, they use very deceptive practices on their website.  I, too, ordered what was supposed too be a free sample of the skin cream.  The only charge was supposed to be $4.95 for shipping.  No where on the site did it list the actual cost of the skin cream product.  Nor, was any price listed on the shipping invoice.  To my surprise, a few weeks later another box arrived, with the identical jar of cream, which I had not ordered.

Finally managed to talk to someone at the company.....after much heated dicussion & after I offered to retun the unwanted order (they refused the return), they agreed to refund the $89.95 charge ( I was floored at that cost).  The cream product was very disappoining, would never use it again, especially at that outrageous price.

Yesterday, I received my credit card statement.  They refunded the second jar, but charged me full price ($89.95) instead of the $4.95 shipping as advertised, for the orginal sample jar.

Contacted the credit card people, explained the situation & will have to wait to see how it's resolved.  Count me amoung those who want to warn anyone from ordering from this conpany.

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