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  • Report:  #1436562

Complaint Review: Radient Revive

Radient Revive NOT a free trial! Charged me the full price the day after placing the order for ONLY shipping/handling New York

  • Reported By:
    Amy — Marysville Washington United States
  • Submitted:
    Fri, March 30, 2018
  • Updated:
    Fri, March 30, 2018

This company offered a "free" trial of face and eye cream with only having to pay for shipping/handling of $4.95. First, I only received the face cream. Never received the eye cream but didn't fret about it. This was charged on 3/11/18. I got my bank statement today, 3/29/18 and saw the charge of $89 to my card.

I immediately called their customer service and was told I needed to "read the fine print" and would be charged after 14 days if not cancelled. They charged me on 3/12/18, the day AFTER originally putting in the shipping/ handling. That is not even 14 days, they didn't refund me, and didn't care if I received the eye cream to begin with. Even if they charged my card AFTER the 14 days, which is stupid, they made that part so hidden and that's wrong.

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