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  • Report:  #1111197

Complaint Review: radio shack

radio shack False advertising Bellingham Washington

  • Reported By:
    jimmyjeepin1 — Blaine Washington
  • Submitted:
    Sat, December 28, 2013
  • Updated:
    Sun, January 12, 2014

Went in my local radio shack before christmas was looking at a boost phone  a warp 4g was on sale for 99.99 unfortunatly they were out at that time.  went back into the store today 12/27/2013  phone was still on sale  ask the assoicate if they had any he went the back room came back with one.  rang it up came too 143 and change  i told him  the display says 99.99 he went over took a look grabbed the diplay tag told me the sale was over and there is nothing that can be done.   i told him no thanks and left the store.   went back a short tiem later to talk to a manager   spoke again to matt  who informed that the manger just left and no one could help me  i asked who was in charge  he replied no one   but if i had a complaint i was welcome to call the buisness office  and he handed me a card  i left the store called the office and started to explain i got interupted by matt who again told me there is nothing i could do for me and there was no manger there   (so why give me the card and tell me to call)   this is not the first time at this store

1 Updates & Rebuttals


Akitoshi

Fallon,
Nevada,

False Pricing Loopholes

#2General Comment

Sun, January 12, 2014

Regrettably this kind of issue many retailers including Radio Shack have found a way around. The little price tag that the employee pulled off more than likely had a date on it indicating the timeframe in which the sale price was valid. The existence of this loophole is what these companies use to say there is nothing they can do when something is priced incorrectly and enforce this ruling on their staff at store level.

The gentleman who assisted you may have very much wanted to help you, but he was 100% correct in stating there was nothing he could do. 

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