Complaint Review: Raf's Inc. Nationwide Hair Care

This company (an individual doing business as, apparently) was EXTREMELY DISHONEST regarding the posting of their product.

I ordered a bottle of product in a 500ml size, was charged the POSTED online price, and was shipped out a bottle that was ONE FIFTH the size (100ml), with a handwritten note "misprint 100ml".

No attempt was made to inform me of this "misprint" prior to charging/shipping, and
it was MANUALLY charged, so I could have
been notified.

I was also overcharged significantly on my shipping - it actually cost them $4.30, and I was charged $8.29.

I made SEVERAL attempts to get resolution to this prior to coming here to post complaint.
******** THE COMPANY NEVER RESPONDED TO ANY OF THESE REQUESTS, although an automated e-mail showed me they received them*********

Carol
Krum, Texas
U.S.A.