RagingBull.com BioTechBreakOuts.com Ignore request to cancel automatic subscription Lee New Hampshire
This business is fraudulantly ignoring requests to cancel automatic renewal of financial advisory subscriptions. In my case I had two subscriptions: 1) Bio Tech Breakouts ($100 / year) and 2) Dollar Ace ($1500 / year). Although I lost money on both, this is not my complaint. My compaint is that they are Raging Bull is not cooperating with clients who want to cancel, and deliberately ignor proper requests to do so. Basically Raging Bull requires that you notify them within 30 days of cancellation and do so with a phone message ("they will call you back") or you can leave a written message in a designated dialogue box, and either way they will get back to you.
It is just that they don't, or seldom do. The Bio Tech account came due last May and I made every effort to follow the rules to cancel by calling and leaving numerous messages - they never called back. I had evidence of this on my smart phone. So I took the other approach and wrote a message in the designated dialogue box. Again no response. In desparation I contacted Visa, which mailed a letter to BioTech Breakouts (affilliated withRagingBull) telling them not to charge my credit card. Visa's request and my efforts were both ignored. They charged $100.
The second account, Dollar Ace, expired August 29, 2020 and the same thing happened. I went through the same procedures and got no response at all. I was charged $1500. But this time I was a bit wiser. I made screen shots of my interaction with their website. I also made recordings of my phone calls wherein they didn't respond even after 30 minutes. If I am not made whole on this I will again contact Visa to dispute the charge. If this fails I will file suit via the internet at small claims court in New Hampshire. I have seen websites where many people say they were victims of this same scam at Raging Bull. Someone has to do something about it.