Print the value of index0
  • Report:  #562444

Complaint Review: Rallye Acura

Rallye Acura Dealer won't make good on near new car manufactured with inferior brake materials Roslyn, New York

  • Reported By:
    Dale — flushing New York USA
  • Submitted:
    Sun, January 31, 2010
  • Updated:
    Sun, January 31, 2010
  • Rallye Acura
    1750 Northern Blvd.
    Roslyn, New York
    United States of America
  • Phone:
    516-625-7777
  • Web:
  • Category:
I Have a one year old (2009) Acura TSX, which has 13,500 miles on it. I leased this car new.

I recently brought the car in for it's first (NY) state inspection, and tire rotation. Soon after leaving, the rear brakes began squealing and grinding. I called the service rep, who told me to bring it back in when I had the chance.

I did, and was told I needed rear brakes. Typically, front brakes wear faster than rear brakes, so I was quite taken aback. I was told rear brakes are known to wear quick on this make car (2009 was a re-style for this model). I authorized the work.

I Paid the $232.94 for the brake job. I have since tried speaking with the dealer and Acura Headquarters, both have pointed out that this is a wearable part of the car, and both seemed to not get why I have a problem with having to replace the rear brakes on a near new car, with such low mileage. I have owned many new cars, and I believe the earliest that any of them needed rear brakes was at the 60,000 mile range.

Simply put, I feel these brakes very clearly prematurely wore out, which worries me that this could potentially be a safety issue (we are talking about brakes), or, I've been "had" by the dealership. Either way, I am unhappy and frustrated.

Also, this is the second car that I leased / purchased from this dealership.

Acura should make good for manufacturing cars with inferior materials! This will be a deal breaker upon my next purchase / lease of a new car!
Respond to this Report!