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Ralph Murrietta Mastercraft Shutters Lies and dishonesty of Ralph Murrietta Buena Park, California
Warning..... Do not deal with Ralph Murrietta of Buena Park California.
His mobile phone number is 760-899-1456
First he claimed he worked for Mastercraft Shutters and had me send shutter samples to his address at 10377 Florence Ave, Buena Park, California 90620. I sent the samples to Ralph using FedEx, that way I was able to track the delivery of my package. Once I saw that it was delivered I started calling him to see what he thought of the shutters. When he did not return my calls, I looked up the company phone number and called them only to find out that he does not work for them. But after repeated phone calls he finally answered his phone. When I questioned Ralph, wanting to know whom he really works for, he said I got the name wrong. He now claims that he works for "Shutters by Mastercraft." Not wanting call him a liar, I again gave him the benifit of doubt. I then called "Shutter by Mastercraft" and they have never heard of him either. They only sell in the Midwest and Eastern part of the country. I now have left several additional calls for Ralph and he has not responded.
We have "Mastercraft Shutters" that is based out of Canada, we have "Shutters by Mastercraft" that is based out of Georgia, and neither company has a sales representative in California or in any western states. Both companies are very upset that someone is representing false information about them. Both are willing to prosecute for any fraudulent activity I can dig up.
I am not sure what Ralphs game is, or why he has to play hide and seek with his true identity. The only thing I can do is to warn everyone that this guy is not honest and is a liar. Everyone should stay away from this man and never do business with him or any company that he works for. This man has no credibility or integrity. I also would question the integrity of any company who might be using Ralphs services. Any company who uses Ralph might want to rethink his value and discharge him before the company gets a bad reputation for their association with someone like Ralph.
Believe it or not, a little over a year ago Ralph Murrietta was the national education director for Norman Shutters, a top notched manufacture of shutters. How Ralph went from such a great position at Norman to what he has now become is sad. It would be interesting under what circumstances he left Norman. Regardless of the story behind his downfall, one has to realize what he has now become.
My goal is to find out the truth of whom this man really is. The story behind the story. Expose him to the proper authority and have him put in jail if possible.
I request that anyone who reads this posting contact me. I am requesting information in regards to this man. I want to make sure that no one else gets taken by this man. I want to link together everyone who Ralph has done wrong. Let work together to put an end to Ralphs deceitful ways.
Thanks,
5 Updates & Rebuttals
Tiffany and Jason
Whittier,California,
United States of America
Our experience with Ralph
#6Consumer Comment
Sat, February 16, 2013
This guy took $700 in June 2012 for shutters that were to be delivered in 6-8 weeks. It's been 7 months and still no product. I've asked for updates with no response received for weeks. When responses are received he makes false promises of prompt updates and never delivers. He says there are "factory delays" I've asked for my money back on many occasions but he won't respond to my refund request. I found that he has complaints on the BBB website under 2 other business names in the past 2 years. The only reason I went with this guy instead of a family friend is because he provided good service to a friend when he worked at 3 day blind. I would have never through this could happen, especially with him not offering to refund my money. It's just plain bad business,
judy
monrovia,California,
United States of America
Requesting a reply
#6General Comment
Wed, August 24, 2011
Would you please be so kind to send me either your email or phone number so I can contact you. After I read your posting , You may the person who could help me, since I have the exact problem you described on line with your ex. A quick reply would be greatly appreciated since we are pressed for time.Thank you so much...Judy
Mrs Richards
La Quinta,California,
United States of America
Information on Ralph J Murrietta Jr.
#6Consumer Comment
Sat, August 20, 2011
For the two consumers who have been taken advantage of by this individual let me tell you this has gone on for more that 10 years. Ralph J Murrietta Jr has been in the shutter business for well over 25 years and has started many of his own shutter companies, however none of them last because he continues to steal money from consumers, move or change his address and avoid all legal actions. I know this first hand because I was married to him. He quit his job at Norman shutters to once again avoid paying child support in the form of wage garnishments. I am ex- wife #2. He resided in Riverside County for about 10 years prior to moving back to Orange County where he is from and all public records can be axcessed through the Riverside County Court system under small claims. One of the confusing factors is that his father is Ralph Murrietta, he is Ralph J Murrietta Jr, and then there is his son Ralph A Murrietta. From one of the reports I read filed July 19,2011 he is using his son to run checks and money orders through his (sons) bank account to be cashed. Beware!!!!! Ralph J Murrietta Jr was born June 22, 1961 in Orange Ca. His SS# 548-31-9698, He drive a blue Saturn and I.m sure has a work van as well. He resided in Buena Park at his former girl friends home on Florence Ave. He now live somewhere in the vicinity of Disneyland. He states "I can see the fireworks from Disneyland from my balcony" He has worked for Norman Shutters, National Shutters, Alpine Shutters, Sunburst Shutters, A-1 Shutters, Budget Blinds, Mastercraft, Shutters by Mastercraft, and probably many many more that I cannot think of right now. The most consistent thing about Ralph J Murrietta Jr is his telephone number 760-899-1456, which has been the same for fourteen years.
To all consumers Beware!!! He askes for cash up front, then has been known to say that the check is NSF, asks for a money order or cashiers check and winds up running both through your account with the help of his son. The product never arrives or if it does the job is not correct or doesnt get completed until a long and exhausting game of phone tag at which point most people are just glad to be rid of him.
I have had my home and children disturbed and frightened due to his lack of being honest and obtaining money from consumers without delivering produt or results.
Ralph J Murrietta
Buena Park,California,
United States of America
Not a legitimate complaint.
#6REBUTTAL Individual responds
Wed, April 14, 2010
Hello,
My name is Ralph Murrietta. I would like to emphasize that I am true and faithful believer in Rip off report. However I believe it is an effective tool only when warranted and legitimate. That is not the case here in Report #584378. I had a frivolous report filed against me by a person by the name of Micheal L. Kieth. This was simply a misunderstanding and a communication breakdown that lead to Mr. Kieth being frustrated and directing his frustration to your website. Michael and I have worked out our differences regarding this situation. As a matter of fact, Mr. Kieth himself, has tried on numerous occasions, as well as tried to get his frustrated accusations against me, removed and to have my good name restored and erased from your this websites files. Please read all of your corresponding emails between Ripoff report and Micheal Kieth. You will find that Michael has retracted his frivolous attempt to mislead the public against me. I am honest and I have also asked ripoff report to remove my name and that this matter requires their speedy attention to have any negative allegations against my good name, removed. I have asked this website to get back to me at their fastest convenience and let me know when this will be removed from the public eye and my good name restored. They refuse to remove me from this site. They site that they never remove a complaint. Not much I can do now but rebutt the allegations. This is causing me great financial burden and difficulty, especially in these rough times when work is so scarce. In closing, I will add that Micheal Kieth (the complaintant) himself has asked ripoff report to restore my good name. Thank you. Sincerely, Ralph Murrietta Phone number 1-760-899-1456 P.S. Here is an email from Michael L. Kieth (the complaintant) and his phone number, should any one like to verify my honesty.
[ No Subject ]
micaellkeith
Glendale,Arizona,
United States of America
Withdrawal of Complaint
#6Author of original report
Wed, April 07, 2010
I have tried several times to get this complaint removed from this posting but with no luck. The people who publish this site are not willing to help Ralph clean up this situation. Google will not let me remove the "cache" links without this websites approval. They claim they have the right to leave this posting and I do understand. But I do not feel it is the right thing to do or the best way to handle this. Their site succeded in helping us get everything worked out, that is great. Too bad they are not big enough to help us finish the job by helping Ralph and I clear up all traces of the posting. I wish that I could just make this go away in order to help Ralph Murrietta.
Ralph and myself got started with each other on the wrong foot. Ralph now understands why I was so upset and filed this complaint and wrote what I posted. Now after listening to Ralph, it appears that these were not lies, but more like half truths. Ralph and I have been communicating and everything has worked very nicely. As it turns out Ralph is an extremely great business man. He has stepped up and was very forthright about everything that has happened. Very few men in business today are willing to do what it takes to make things right. I take my hat off to Ralph for having done so.
As it turns out we have alot in common and are working toward doing business with each other. It is amazing how something can start off so bad and end up so good. I feel very good about future dealing with Ralph.
I recommend Ralph and whatever business he is in to anyone. He is a man with a lot of integrity.
If anyone is considering doing business with Ralph and would like to talk to me direct, please call me at (((ROR redacted))) Or email me at (((ROR redacted)))
Thanks,
Michael Keith