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  • Report:  #415207

Complaint Review: Ramada Plaza Resort & Imperial Vacations

Ramada Plaza Resort & Imperial Vacations They call me saying I won a 3day2night cruise.After and long conversation about the cruise they stated that I would also get 3 day 2 nights in Flordia Ft. Lauderdale Florida

  • Reported By:
    Hammond Indiana
  • Submitted:
    Fri, January 23, 2009
  • Updated:
    Sat, January 24, 2009
  • Ramada Plaza Resort & Imperial Vacations
    2419 E.Commerical Blvd.
    Ft. Lauderdale, Florida
    U.S.A.
  • Phone:
    800-203-9783
  • Category:

I was call about a 3day4 night Cruise to the Bahamas for $ 59 a person for port, charges .I said ok .Then I was offered another offer for 409.00 for a extra 3 day. in ft. Lauderdale for 498.00 with a free rent a car...I choose the extra 3 day.. I gave them my credit card. # and they charged it right away....

I look on the internet to check my reservation and saw this site . I call them less then 24hrs, later to cancel...But was only given 374.00 back then charged me 124.00 to book., saying that I had already been book...Even though they told. me I had 30 days to cancel..You have to give them 60 days before you decide to book your cruise ..How could they have already. reserved a spot for me...I would like to get a full refund ...They said it would be 7 to 10 working days..for my money to apear back in my account...I would like a full refund since it was less than 24hrs. before I cancelled.....

Ivory
Hammond, Indiana
U.S.A.

1 Updates & Rebuttals


Andy

New York,
New York,
U.S.A.

Let me guess. You never entered this contest.

#2Consumer Comment

Fri, January 23, 2009

They called you out of the blue and told you about this "prize". Then they asked for your credit card number.

NEVER GIVE YOUR CREDIT CARD NUMBER TO ANYONE WHO CALLS OVER THE PHONE, UNLESS YOU KNOW WHO YOU ARE DEALING WITH.

Ivory, I'm sure you learned your lesson. I hope anyone else who reads this heeds my advice also.

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