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  • Report:  #48443

Complaint Review: Ramada Plaza Resorts

Ramada Plaza Resorts I Was Scammed By RPR But I Did Get A Refund Orlando Florida

  • Reported By:
    paris Kentucky
  • Submitted:
    Sat, March 08, 2003
  • Updated:
    Wed, April 23, 2003
  • Ramada Plaza Resorts
    Orlando/Ft. Luaderdale, Florida
    Orlando, Florida
    U.S.A.
  • Phone:
  • Category:

My husband and I were sucked into this "vacation package" scam over the phone, but after a few minutes of research using the "Ripoff Report" info, realized what had happened. Within the first 30 minutes called to cancel with this business.

We were told over the phone, no refunds were given. But thanks to the info provided by your website, I was able to contact the Florida Department of Consumer Services and file an official compliant. They began an informal mediation process and I also sent a request in writing to RPR (by registered mail/requires sig.) for a refund.

Just yesterday we recieved a refund for $698!!!!! Hang in there and be persistent, it can be done!!!!!!!!!!!

Michelle
paris, Kentucky
U.S.A.

4 Updates & Rebuttals


Kristi

Memphis,
Tennessee,
U.S.A.

RJ...are you a victim?

#5Consumer Comment

Tue, April 22, 2003

RJ...are you a victim? Obviously not, because if you were, you'd know that you only get one call to this secure this "lovely, romantic getaway". This company is wrong for doing this to people and no one at RPR can disagree with that, with a clean conscience anyway. I received the voucher in the mail on Friday and signed up. I found this on Tuesday and called to cancel. They told me my money would be refunded in 10-14 days without too much trouble. They did try to sell me some land only packages and tried to give me an upgrade, but I declined. The only question now is if I will actually get the refund!! I just spoke to a lady at Ramada Hotels (1-800-2-RAMADA) and asked if they were affiliated with Ramada Plaza Resorts. Her exact reply was, "Yeah, in a way." I travel a lot with the company that I work with and we usually stay at Ramada hotels. This will soon change and I will try my best to never stay at Ramada again, whether it be business or personal.


Kristi

Memphis,
Tennessee,
U.S.A.

RJ...are you a victim?

#5Consumer Comment

Tue, April 22, 2003

RJ...are you a victim? Obviously not, because if you were, you'd know that you only get one call to this secure this "lovely, romantic getaway". This company is wrong for doing this to people and no one at RPR can disagree with that, with a clean conscience anyway. I received the voucher in the mail on Friday and signed up. I found this on Tuesday and called to cancel. They told me my money would be refunded in 10-14 days without too much trouble. They did try to sell me some land only packages and tried to give me an upgrade, but I declined. The only question now is if I will actually get the refund!! I just spoke to a lady at Ramada Hotels (1-800-2-RAMADA) and asked if they were affiliated with Ramada Plaza Resorts. Her exact reply was, "Yeah, in a way." I travel a lot with the company that I work with and we usually stay at Ramada hotels. This will soon change and I will try my best to never stay at Ramada again, whether it be business or personal.


Kristi

Memphis,
Tennessee,
U.S.A.

RJ...are you a victim?

#5Consumer Comment

Tue, April 22, 2003

RJ...are you a victim? Obviously not, because if you were, you'd know that you only get one call to this secure this "lovely, romantic getaway". This company is wrong for doing this to people and no one at RPR can disagree with that, with a clean conscience anyway. I received the voucher in the mail on Friday and signed up. I found this on Tuesday and called to cancel. They told me my money would be refunded in 10-14 days without too much trouble. They did try to sell me some land only packages and tried to give me an upgrade, but I declined. The only question now is if I will actually get the refund!! I just spoke to a lady at Ramada Hotels (1-800-2-RAMADA) and asked if they were affiliated with Ramada Plaza Resorts. Her exact reply was, "Yeah, in a way." I travel a lot with the company that I work with and we usually stay at Ramada hotels. This will soon change and I will try my best to never stay at Ramada again, whether it be business or personal.


RJ

Camden,
Arkansas,
U.S.A.

Research the Rip-Off Report BEFORE!

#5Consumer Comment

Sun, March 09, 2003

You researched the Rip-Off Report only AFTER you accepted an offer. Why not BEFORE? It would have saved you an awful lot of worry and trouble!

Everyone has to remember, a telemarketer is NOT your friend!

Respond to this Report!