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  • Report:  #247400

Complaint Review: Ramada Plaza Resorts - Imperial Majesty Cruise Vacations

Ramada Plaza Resorts - Imperial Majesty Cruise Vacations high pressure sales, how do i get my money back? ripoff Fort Lauderdale Florida

  • Reported By:
    — Medicine Hat Alberta
  • Submitted:
    Tue, May 08, 2007
  • Updated:
    Wed, May 09, 2007
  • Ramada Plaza Resorts - Imperial Majesty Cruise Vacations
    2419 E. Commercial Blvd.
    Fort Lauderdale, Florida
    U.S.A.
  • Phone:
    800-858 1788
  • Category:
    Resorts
*Consumer Comment: If you cancelled the credit card, why do you need money back? *Author of original report: it was already on my visa *Consumer Comment: Credit card company could perform a charge-back to Ramada for money taken *Author of original report: Thanks Juliet

i recently recieved a thing in the mail and i just called to see what it was about and get some more information. unfortunately i did not research it first and ended up giving them my credit card #. i just wanted information and instead ended up being persuaded into giving my credit card number.

i called the credit card company right away and cancelled my card but how do i get my money back. i have tried calling a few times since but have not been able to get through. was just wondering what my next step would be?

Berri-sue
Medicine Hat, Alberta
Canada

4 Updates & Rebuttals

Berri-sue

Medicine Hat,
Alberta,
Canada

Thanks Juliet

#5Author of original report

Wed, May 09, 2007

Thank you i was not sure i could do that because i did call the credit card company but i must have not asked the right questions. thanks for the advice!

Juliet

Birmingham,
Alabama,
U.S.A.

Credit card company could perform a charge-back to Ramada for money taken

#5Consumer Comment

Wed, May 09, 2007

Thanks for answering my question, Berri-Sue, I was honestly confused!

I do hope Ramada will perform as they stated, but to ask the credit card company to file a charge-back - in effect, canceling the charge and taking the money paid to Ramada back - might be what you need to do as well.

I am not sure if you can do both, ask for a refund they state they will issue, AND file a dispute with the credit card company, but it couldn't hurt to call the credit card company, let them know Ramada has a 'troublesome' history, and ask if they could do a charge-back anyway.

Good Luck!

Berri-sue

Medicine Hat,
Alberta,
Canada

it was already on my visa

#5Author of original report

Wed, May 09, 2007

i got off the phone with them and called visa right away but they had already taken the money. i actually did get ahold of them today and they will be refunding my credit card within 3-5 days. it took quite a while to get ahold of them but the last person i talked to was really nice and helpful so hopefully everything will go as it should.

Juliet

Birmingham,
Alabama,
U.S.A.

If you cancelled the credit card, why do you need money back?

#5Consumer Comment

Tue, May 08, 2007

If you cancelled the credit card, what money do they have that you need back?

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