Complaint Review: Ramada Plaza Resorts ( Orlando/Ft. Lauderdale Vacations

When I booked my vacation ,I was told that we would have a king size bed at both locations.We had 2 double beds in Ft Laudredalefor the 1st. 2nites.Day 1

When wegot to the so called welcome centre we were told to drive for 1 hour to the Ramada Radisson for a short tour. we got there 1.5 hrs later and spent the next 4.5hrs listening to crap about timeshares which we were not interrested in. Day2

We had called and upgraded our cabin on the cruise to an outside cabin and ask for and was told that I would get either a queen or king bed for another $98. When we got on board there were 2single beds in our room. Day3&4

Back to Ft.Lauderdale for a day,did get a king bed after insisting.Day5

4hr drive to Orlando checked in asked for a king bed was told none available went to room with 2 queen beds and a room that smelled moldy , refused to stay in and was given room with king bed. Was supposed to get free tickets to Universal Studios but was told we had to do another so called tour or ripoff program as I call it. We refused so no tickets Day6&7

Fly home day 8 best day of all.

we spoke to other couples that were just as upset as us.some paid for upgrades on car rentals and got the same car as us when we refused to pay. some never paid to upgrade their cabin to outside like we did and got one anyway. We were all told the so called tour would only be about an hour but were there for many hours. We never even got time to get to the beach, we just seemed to be on the go all the time.

don't ever sign up for this package unless you are really interested in a time share.and don't beleive anything they tell you.

Buy the way it get realy frustrating when you call them over and over to tell them how to spell you name right and they still get it wroung every where you go.

Rick
Bridgewater, Nova Scotia