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  • Report:  #264400

Complaint Review: Ramada Plaza Resorts

Ramada Plaza Resorts Refused to refund $465.00 because I stated I could not make the vacation because of health related problems. Customer service said I should wait until I recover and try again. Fort Lauderdale, Florida

  • Reported By:
    Mount Laurel New Jersey
  • Submitted:
    Tue, July 31, 2007
  • Updated:
    Tue, July 31, 2007
  • Ramada Plaza Resorts
    2419 East Commercial Blvd,
    Fort Lauderdale,, Florida
    U.S.A.
  • Phone:
    800-551-0234
  • Category:

After failing to be able to set up a time of departure for the vacation I called to get a refund of the $465. I already paid to Ramada. I was told by the customer service rep. to wait until i recovered and plan the trip then. I need to cancel the trip now. NO one ever told me that this was a non-refundable deal.

At 72, and especially that I have now read some of the very poor recommendations regarding Ramada, I choose to forgo all the fun they say I can have and just stay homw with my $465. What chance do I have to get a refund?

Iris
Mount Laurel, New Jersey
U.S.A.

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