RAMADA PLAZA RESORTS ripoff by phone Fort Lauderdale FLORIDA Internet
Some months ago I was looking at intenet for a vaccation trip, so I entred at Ramada web site www.ramadavacation.com and I fill a form where I include my celular fone and my e-mail.
The last friday 29 November, I was surprised witrh a phone call, to give me a 70% discount in a travel package for 2 persons to Florida-Bahamas with a cost of 698 dollars.
At fisrt I think it was wonderful and I give them my number of my visa card, that is an electronic card for using in the ATM, not a credit-card, so they made the charge in it, also I din't give my password's card. However in less than one hour I was worried about this company, so I call to my bank to retain my money, also I call to the Ramada Resorts to cancel the transaction, but they said to me that they couldn't do it.
Now I have a charge in my bank account, but it delays 8 days, because its an international charge.
I want to now if I have the opportunity to recover my money. Because I didn't receive anything, and I don't want the package becuase I read that this company is a fraud.
So I want to obtain any document of a state organization that can't help me here to demonstrate that this company is a fraud.
Thanks in advance,
P.D. Sorry for my english
Evelyn
Cusco, Peru
2 Updates & Rebuttals
Fredy
San Salvador,Central America,
El Salvador
Refund
#3Consumer Suggestion
Mon, December 16, 2002
yo tambien recib esa llamada gracias a Dios no contest inmediatamente.... investigu un poco (como dicen... cuando algo parece demasiado bueno para ser verdad... generalmente, no lo es) y encontr ese sitio, espero lo encuentres til ahi aparecen los nos. de fax del vice-presidente de esa compaia, los pasos que tienes que hacer y las razones que tienes que dar... suerte....
Not returnable!!!
#30
Tue, December 03, 2002
Well, I forgot to comment that this company send my a fax where they didn't include that their package is not returnable.
So I call today to try to cancel again the transaction, but they said to me that it's impossible, I argue that they didn't tell me that the money wasn't returnable, but they told me that they said it to me at the phone call.
I'm asking for a new fax, where they tell me that my complaint is not available.
I hope somebody could help me.