Complaint Review: Ramada Plaza Resorts

This is ref. package OT100203-001IA in Alice Hickmon's name.
first we call 3 days before traveling after watching the weather. Ramada wanted to charge us $100 per person to cancel the trip. Second they told us it was ok to travel. So we left our resident in South Carolina in route to Orlando we go caught in the Hurricane. (JEANNE) Once we reached the Ramada Plaza in Orlando the power was off.The cruise was a joke we paid for a window cabin that we did not get.We was not on the ship that we requested or that we was told tha we was going to be on.

Patrick and Alice
Rembert, South Carolina
U.S.A.