Complaint Review: Ramada Plaza Resorts

Hello,
Acouple of years ago I was contacted by phone by the Ramada Plaza Resorts.

I was surprised at the great offer they had. But given I had stayed at Ramada Hotels before, I was not immediately suspicious. I even called the Ramada Hotel in Vegas to confirm, that they were part of this offer, and they agreed. Therefor I went ahead finally after a lot of back and forth, and speaking to the two supervisors themselves, and ended having them charge my credit card for $398.00. Their names were David Lapara and Betty ?.
They explained the package to me in this way, and told me that they would extend this package until July 22nd., 2005. Well, I have tried to contact them several times, and was not successful.

The package includes;
5 days , 6 nights in Florida with a vacation tour from Ramada Resorts.
4 days, 3 nights in Vegas with a tour from Ramada Resorts.
Ref# CD012203*****
My choice of Hotels in Vega would have been;
Holiday Inn or Imperial Palace or Sahara Hotel.
To call Customer Service to coordinate; 1-800-203-9783
They also charged me $38.00 Processing fee for two people, given, I wanted to take two friends with me.
This package was also supposed to include;
2 Bonuses, up to $200.00.

Bonus#1; Alamo Car Rental, unlimited mileage, up to $25.00 a day.

Bonus#2; @ tickets to Universal Studios.
At this point and time, I feel like I have been had big time, and if there is anything , you can suggest, I am listening.

I found out about your site, because I finally tried to contact them over the internet this morning, and by scrolling down, I noticed your site. Thank you!

Gilda
Federal Way, Washington
U.S.A.