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Ramada Plaza Resorts/Universal Orlando/Carnival Cruise Line/Imperial Majesty Abusive and Refused to Refund Prior to Termination of call. Orlando & Ft Lauderdale Florida
I called today about the Ramada Plaza Resorts Vacation which is supposedly involved with Universal Studios and Carnival Cruise Line. It was a very high pressure call to say the least. Prior to the completion of the call I was transferred to several other people and was given a confirmation number, but had not recorded my ok.. (Recording your verification???)
I should have known. Finally they send my call to a guy named "Mark" and I tell him its off...I do not want the package and his words to me were "well, its too late" !!! I told him I planned to call Discover Card and he said thats what you'll have to do and I was stunned !!!
I called Discover card and a lovely woman told me that you can cancel anything in the first 72 hrs... Please don't make the same mistake and put yourself thru the hell I did today !!!
Colleen
Troy, New York
U.S.A.