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Ramada Plaza ripoff, scam, rude Ft. Lauderdale Florida
I called the number on the so-called credit voucher and talked to a very pushy salesman who coaxed me into giving my credit card number. I explained that I never gave info over the phone so he told me to call the Ramada to verify the voucher. I thought I was calling the well-known Ramada Inn. I talked to a woman at the number and felt a little better.
Still being hesitant, the salesguy had someone else get on the phone to give me all these upgrades. Since you only had one call I jumped on the offer. I paid for one ticket $698 thinking I got a great deal.
I finally got off the phone after an hour of wasted time and told my husband. He was absolutely furious! I called back to try to get my money and they said no way. I checked the web which I should have done first and saw this site. I called back again and found myself on hold for 1/2 hour. I started yelling to the salesgirl about getting my money. She said no and I said I wanted to speak to someone else. She put me on hold again for another 15 mins. She finally came back on line and started talking nonsense but I just demanded my money.
I just called my credit card today and they refunded my $698. I just wanted to let people know to be very persistent when you are calling, don't hang up!
Lisa
Canton, Massachusetts
U.S.A.